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35
W415-1355 / A / 11.16.16
EN
42.1_3B
SYMPTOM PROBLEM TEST SOLUTION
Pilot sparks but
will not light.
Gas supply. - Verify that the incoming gas line ball valve is “Open”.
- Verify that the inlet pressure reading is within
acceptable limits, inlet pressures must not exceed
13” W.C. (34.9mb).
Module is not grounded. - Verify the value and pilot assemblies are properly
grounded to the metal chassis of the fi replace.
Out of propane gas. - Fill the tank.
Continues to
spark and pilot
lights, but main
burner will not
light.
Short or loose connection
in sensor rod.
Verify all connections. Verify the connections
from the pilot assembly are tight; also verify these
connections are not grounding out to any metal.
Poor fl ame rectifi cation or
contaminated sensor rod.
- Verify the fl ame is engulfi ng the sensor rod. This
will increase the fl ame rectifi cation. Verify correct
pilot orifi ce is installed and inlet gas specifi cations
to manual. (Remember, the fl ame carries the
rectifi cation current, not the gas. If the fl ame lifts
from pilot hood, the circuit is broken. A wrong orifi ce
or too high of an inlet pressure can cause the pilot
fl ame to lift.) The sensor rod may need cleaning.
Poor grounding between
pilot assembly and gas
valve.
- Verify that the wire harness is fi rmly connected to
module.
Damaged pilot or dirty
sensor rod.
- Verify that the ceramic insulator around the sensor
rod is not cracked, damaged, or loose. Verify the
connection from the sensor rod to the sensor
wire. Clean sensor rod with a green Scotch-Brite
pad to remove any contamination that may have
accumulated on the sensor rod. Verify continuity with
multimeter with ohms set at the lowest range.
Pilot has been painted
- Using a scrub pad, remove the paint from the pilot
hood, ignitor and fl ame sensor.
Appliance won’t
perform any
functions.
Receiver switch is in the
wrong position.
- Verify that the 3 position switch on the receiver is in
the “REMOTE” position (middle).
No power to the system. - Check breaker to verify it’s in the “ON” position.
Transmitter isn’t
operational.
- Check battery power and battery orientation.
Night light or
(optional) blower
won’t function
Control module switch is
in the wrong position.
- Verify ON/OFF switch is in the “I” position which
denotes on.
COM switch is
unplugged.
- Verify “COM” switch is plugged into the front of the
control module.
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