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Network Connection
Thewireless network connection failed. • The Samsung Wireless USB dongle is required to use a wireless network.
• Make sure the Network Connection is set to Wireless (p. 32).
• Make sure the TV is connected to a wireless IPsharer (routeo.
Software Upgrade over the network falls. • Try network test in Setup menu (p. 27).
• If you have latest SW version, SW upgrade will not proceed.
Others
Purple/green rolling horizontal bars and • Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates
buzzing noise from the TV speakers with that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI
Component cable connection, connection.
The picture won't display in full screen. • HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your
T_
• Adjust the picture size options on your external device or TVto full screen.
The remote control does not work. • Replace the remote control batteries with the poles (+/-) in the right direction.
• Cleanthe sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5-_6feet away.
The cable/set top box remote control • Program the Cable/Set remote control to operate the T_ Refer to the Cable/Set user manual for the
doesn't turn the TV on or off, or adjust the SAMSUNG TVcode.
volume.
Can not turn off the Light Effect on the • Adjust the Light Effect option in the setup menu. Options are : Off, in Standby, Watching "iV and
front bezel. (Below SAMSUNG Logo) Always.
• Light Effect is not availableon all models.
A "Mode Not Supported" message • Check the supported resolution of the T_, and adjust the external device's output resolution
appears, accordingly. Referto the resolution settings on page 12 of this manual.
Caption on TV menu is greyed out. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 26).
Caption must be activated on the external device (p. 26).
There is a plastic smell from the T_ • This smell is normal and will dissipate over time.
TheTV Signal Information is unavailable • This function is only availablewith digital channels from an Antenna / RF/Coax connection (p. 28).
in the Self Diagnostic Test menu.
TheTV is tilted to the side. • Remove the base stand from the TV and reassemble it.
The channel menu is greyed out • The Channel menu is only availablewhen the TV source is selected.
(unavailable).
Your settings are lost after 30 minutes or • Ifthe TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change
every time the TV is turned off. the settings from Store Demo mode to I--IomeUse mode in the Plug & Play procedure. Press the
SOURCE button to select "IV mode, and go to MENU _ Setup _ Plug & Play _ ENTER _ (p. 8).
You have intermittent loss of audio or ,, Check the cable connections and reconnect them.
video. ,, Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90
degree connectors.
You see small particles when you look ,, This is part of the product's design and is not a defect.
closely at the edge of the frame of the TV.
The PiP menu is not available. ,, PiP functionality is only availablewhen you are using a HDMI, PC or Component source.
POP OV's internal banner ad) appears on ,, Select l,-IomeUse under Plug & Play mode. For details, referto Plug & Play Feature (p. 8).
the screen.
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
English 63
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