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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units willnot Improper cookwaace * Use pans which are fiat and match tile diameter of
maintain a rolling boil being used. tile surtace unit selected.
or cooking is net
fast enough In some areas, the power * Cover pan with a lid until desired heat is obtained.
(voltage) may be low.
Surface units do A fuse ha your home may be * Rel)lace the filse or reset the circuit breaker.
not work properly blown or the circuit breaker
tripped.
Cooktop controls * Check to see tile correct control is set for tile suriace
improperly set. unit ,_ou are usin ,
' D
Surface uu# stops This is normal. The mar
glowing when turned is still on and hot.
to a lower setting
Scratches(mayappear
as cracks)oncooktop
glasssurface
i i ii i
i ii i ii ii ii ii ii ii ii ii ii iii
Incorrect deaalhlg
methods being used.
Cookware with rough bottoms
being used or com'se particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remox_d)le. Tinv scratches will 1)ecome
less visible in time as a result of cleaning.
• To avoid scratches, use tile recoum/ended cleaning
l)rocedures. Make sure 1)ottoms (ff cookware are clean
belore rise, and rise cookware with sulooth bottou/s.
Areas of discoloration Food spillovers not cleaned • See tile Cleaning the glass cooktop secti(m.
On the coektep before next use.
Hot surface on a model • This is m)nnal. Tile surface may appear discoh)red
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot cooktop came into • See tile Glass surface--potential for permanent damage
the surface contact with plastic placed section in tile Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for rel)lacement.
of the cooktop on the cooktop.
Frequent cycling hnproper cookwm'e • Use only fiat cookware to ininilnize cvclin,
off and on of being used.
surface units
Oven light does Light bulb is loose. • Tighten or replace tile 1)ull).
net work
Oven willnot work Plug on range is not completely • Make sure electrical I)lu°_ is I)lugged,, into a live, properly
inserted in the electrical outlet, grounded outlet.
A fuse in your home may be • Replace tile filse or reset tile circuit breaker.
blown or the circuit
breaker tripped,
Oven controls improperly set, • See the Using the oven section,
_ Oven too hot. • Allow tile (),,ell to cool to beh)w h)cking teln )erature
, I
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