Napoleon HDX35NT STARfire Series Direct Vent Natural Gas Fireplace

User Manual - Page 61

For HDX35NT.

PDF File Manual, 128 pages, Read Online | Download pdf file

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61
W415-1434 / 06.09.15
EN
42.1_3B
SYMPTOM PROBLEM TEST SOLUTION
Pilot sparks but
will not light.
Gas supply. - Verify that the incoming gas line ball valve is “Open”.
- Verify that the inlet pressure reading is within
acceptable limits, inlet pressures must not exceed 14”
W.C. (34.9mb).
Module is not grounded. - Verify the value and pilot assemblies are properly
grounded to the metal chassis of the replace.
Out of propane gas. - Fill the tank.
Continues to
spark and pilot
lights, but main
burner will not
light.
Short or loose connection
in sensor rod.
Verify all connections. Verify the connections from the
pilot assembly are tight; also verify these connections
are not grounding out to any metal.
Poor ame recti cation or
contaminated sensor rod.
- Verify the ame is engul ng the sensor rod. This
will increase the ame recti cation. Verify correct
pilot ori ce is installed and inlet gas speci cations
to manual. (Remember, the ame carries the
recti cation current, not the gas. If the ame lifts from
pilot hood, the circuit is broken. A wrong ori ce or too
high of an inlet pressure can cause the pilot ame to
lift.) The sensor rod may need cleaning.
Poor grounding between
pilot assembly and gas
valve.
- Verify that the wire harness is rmly connected to
module.
Damaged pilot or dirty
sensor rod.
- Verify that the ceramic insulator around the sensor
rod is not cracked, damaged, or loose. Verify the
connection from the sensor rod to the sensor
wire. Clean sensor rod with a green Scotch-Brite
pad to remove any contamination that may have
accumulated on the sensor rod. Verify continuity with
multimeter with ohms set at the lowest range.
Pilot has been painted
- Using a scrub pad, remove the paint from the pilot
hood, ignitor and ame sensor.
Appliance won’t
perform any
functions.
Receiver switch is in the
wrong position.
- Verify that the 3 position switch on the receiver is in
the “REMOTE” position (middle).
No power to the system. - Check breaker to verify it’s in the “ON” position.
Transmitter isn’t
operational.
- Check battery power and battery orientation.
Night light or
(optional) blower
won’t function
Control module switch is
in the wrong position.
- Verify ON/OFF switch is in the “I” position which
denotes on.
COM switch is unplugged. - Verify “COM” switch is plugged into the front of the
control module.
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