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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
ge.com
Possible Causes
Surface units will not Improper cookware
maintain a rolling boil being used.
or cooking is not
What To Do
• Use pans which are flat and match the diameter
of the surihce unit selected.
Sur[ace units de not Cooktop controls • Check to see the correct control is set t0r the sm_hce
work properly improperly set. unit you are usin ,
A fuse in your home may be • Replace the filse or reset the circuit breakei:
blown or the circuit breaker
tripped.
Scratches (may appear
ascracks)oncooktop
/ i iiii
Incorrect cleaning
methods being used.
Cookwa_e with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwm'e and the surface
of the cooktop.
Cookwaxe has been slid
• Scratches are not rem_wable. Tinv scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedtlres. Make stu'e bottoms of cookware ai'e clean
before use, and use cookware with smooth bottolns.
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is noruml. The surthce may appear discolored
with a light colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop crone into • See the Glass surface potential for permanent damage
thesurface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Control signals a#er You forgot to enter a • Press the BAKEpad and desired temperature or the
entering cooking time bake temperature or SELFCLEAN pad and desired clean time.
or delay start cleaning time.
Fooddoesnotbake Oven controls improperly set. • See the Using the oven section.
or roast properly
Rack position is incorrect • See the Using the oven section.
or the rack is not level.
Incorrect cookware or • See the Usingthe oven secdon.
cookware of improper
size being used.
Oven thermostat needs
adjustment. _ /
• See the Adjust the oven thermostat--Do it yourself!
section.
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