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@ 32 52RV530U EN.book Page 59 Wednesday, Janu_y 30, 2008 3:54 PM
Generaltroubleshooting
Before calling a service technician, please check this chapter
for a possible cause of the problem and some solutions you can
try.
Black box on-screen
• The closed caption feature is setto one of the Text modes (T1,
T2, T3, or T4). Set the closed caption feature to Off
(e_ page43).
TV stops responding to controls
• If the TV stops responding to the controls on the remote
control or TV control panel and you cannot turn off the TV,
press and hold the POWERbutton on the TVcontrol panelfor
5 or more seconds to reset the TV.
Other problems
• If your TV's problem isnot addressed inthis Troubleshooting
section or the recommended solution has not worked, use the
Restore Factory Defaults procedure (e_ page 34).
TV will not turn on
Make sure the power cord is plugged in,and then press P%EL
The remote control batteries may be dead.Replacethe
batteries or try the control panel buttons.
Picture problems
General picture problems
• Checkthe antenna/cableconnections (e_ Chapter2)
• Press _ on the remote control or TV and select avalid video
input source (e_ page 35). If no device is connected to a
particular inputon the TV, no picture will display when you
select that particular input source For deviceconnection
details, see Chapter2.
• Antenna reception may be poor. Usea highly directional
outdoor antenna (if applicable)
• The station may have broadcast difficulties. Try another
channel.
• Adjust the picture qualities (e_ page 42).
• If you are using a VCR, make sure T_, on the remote control
is set correctly (e_ page 21).
• Do not connect both a standard video cableand an S-video
cableto the VIDEO 1 input at the sametime
(e_ page 13).
Noisy picture
• If you arewatching an analog channel (off-air broadcast or
CableTV), you can set the CableClear®/DNRfeature to AUTO
to reducevisible interference in the TV picture (e_ page 56).
Video Input Selection problems
• If the InputSelection window does not appearwhen you
press _ on the remote control or TV, press _ a second
time, which will changeto the next video inputsource and
display the InputSelection window.
Cannot view external signals or channel 3 or 4
• If you cannot view signals from externaldevices connectedto
VIDEO1, VIDEO2, ColorStream¢,HDMI 1, HDMI 2, HDMI 3,
HDMI 4, PCorfrom channels3 or4, make surethe InputLock
is set to Off (_ page49).
Poor color or no color
• The station may have broadcast difficulties. Try another
channel.
• Adjust the Tint and/or Color (e_ page 42).
Poor composfle or S-video picture
• If the TV is connected to an external A/V device (e.g., DVD
player, video game system, set-top box, etc.) try using a
ColorStreamor HDIVllvideo connection instead.
• If you connect anS-video cable, be sure to disconnect the
standard (composite) video cable.Do not connect both types
of video cableat the same time.
Picture and sound are out of sync
• As with all products that contain a digital display, in rare
instances, when viewing certain content (e.g..television
broadcasts, video games, DVDs), you may notice that the
sound and picture are slightly out of sync. This phenomenon
can be caused by various factors including, without limitation,
video processing within the TV, video processing in an
attached gaming system, and video processing or different
compression rates used by broadcasters in their
programming. You may want to try one or more of the
following suggestions, which may help to reducethe effect of
this phenomenon:
- If the TV is connected to an A/V receiverthat has a
programmable audio delay feature, use this feature to help
synchronize the sound to the picture.
- Ifyou notice this phenomenononly on certain TVchannels,
please contact your local broadcast, cable, or satellite
provider to inform them of this issue.
LEDindicationswhile in rebootfrom standby
• Whenyou plugthe powercord in,theyellowLEDwill blink
untilthe TVentersstandbymode,(pluggedinbut not
poweredon).This is normalandis not a signof malfunction.
Sound problems
• Checkthe antenna/cableconnections (e_ Chapter2).
• The station may have broadcast difficulties. Try another
channel.
• The sound may be muted. PressVOLUME.
• If you hear no sound, try setting the IVlTSfeature to
Stereo mode (e_ page 45).
• If you are not receiving a second audio program from a known
SAP source, make sure the IVlTSfeature is set to SAPmode
(e_ page45).
• If you hear audio that seems "incorrect" for the program you
are watching (such as music or a foreign language), the SAP
mode may be on. Set the IVlTSfeature to Stereo mode
(e_ page45).
(continued)
59
RV530U (E/F) Web 213:276
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