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USE
QUESTIONS?
THIS PROBLEM SOLVER
GEAppliances.com
PROBLEM
MODULES ARE
NOT FUNCTIONING
PROPERLY
COIL SURFACE
UNITS ARE NOT
FUNCTIONING
PROPERLY
GRILL OR GRIDDLE UNIT
IS NOT FUNCTIONING
PROPERLY
FOODS STICK
TO GRILL OR
GRIDDLE
EXCESSIVE SMOKE
FROM GRILLED MEATS
COOKTOP
FEELS HOT
RADIANT SURFACE UNITS
WILL NOT MAINTAIN A
ROLLING BOIL AND/OR
FRYING RATE IS NOT
POSSIBLE CAUSE
• Difficulty may be in the main distribution panel of your house_ caused by a
blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit
breaker, depending on nature of the power supply, ff a circuit breaker is
involved, reset it. If the control box uses fuses, tile circuit fuse ta cartridge-type)
should be changed. BUT ONLY BY SOMEONE FAMILIAR WITH
ELECTRICAL CIRCUITS. If. after pertbnnmg 1 of these procedures_
the fuse blows or circuit breaker trips again, call for service.
NOTE: A13artlnent tenants or condolinnium owners should request their
building management to perform this check belbre calling lbr service.
• Controls are not properl 3 set or wrong control is set lbr file module or element
you are using.
, • Entire surlhce unit module is not plugged in properly.
• If any module lhils to heat--switch the module to file other side ofcooktop.
If it operates on that side. then switch may be at lhult. If it does not heat.
indications are that there is a malfunctioning component in the module.
• Surlhce units are not plugged in solidly.
• Reflector pans are not set securely in file coolctop.
• Surlhce unit controls are not properly set or wrong surface unit control set
for unit you are using.
• Heating element is not plugged in sohdly_
• Grill or Griddle heating element controls are not properly set.
• To use the entire surface of the grill or griddle, it is necessary to turn on tile
I}ontand rear surface unit control settings Ibr the side you are using.
• Griddle was not pre-seasoned bdbre first use.
• Heat setting is too high.
• Coating of griddle has been damaged by use of sharp instruments or
abrasive cleaners.
• Accumulated grease in reflector pan or lbod soils on grate are causing
excess smoke.
• Fats not trhmned from meats prior to cooking.
• Make sure flat-bottomed pans are used.
• Using the vent will help keep the cooktop cooler.
• Absolutely flat pans must be used. If light can be seen between the pan
bottom and a straight edge, tile radiant surface units will not operate properly.
FAST ENOUGH '
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