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Before You Call
Soil not completely removed after self
clean
If self clean is functioning poorly, perform the following steps:
• Press Broil, then press START. The indicator will display 5 50.
• Place your hand near the handle on the oven door. Between the door and control panel you
should feel a rush of air on your hand. If so, your unit is functioning properly; you have had a
power failure in your home.
• If there is no air flow, call a service technician to replace your cooling fan.
Oven smokes excessively when broiling. • Incorrect setting. Follow broiling instructions in "Setting Broil" on page 24 Be sure oven door is
closed when broiling.
• Meat too close to the broil element. Reposition broil rack to provide proper clearance between
the meat and broil element. Remove excess fat from meat. Cut remaining fatty edges to prevent
curling.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently. Grease
or food splatters will cause excessive smoking.
Convection fan does not rotate. • Oven door is open. Convection fan will turn off if oven door is opened when Convection is active.
Close oven door.
Cooling Fan • Even after the oven finishes cooking, the cooling fan may continue to run.
Entire appliance does not operate. • Make sure power cord is plugged properly into outlet.
• Electrical power outage. Check house lights to be sure. Call your local electric company for
service outage information.
Service wiring is not complete. Call 1-844-553-6667for assistance (See back cover).
Surface burners do not ignite.
Surface burner flame uneven or not
flaming all the way around the burner
cap
Surface burner flame is too high
Surface control knob has not been completely turned to kite. Push in and turn the surface control
knob to kite until burner ignites and then turn control knob to desired flame size.
Burner ports are clogged. With the burners off, use a small-gauge wire or needle to clean ports.
See the Care and Cleaning section for complete instructions.
Appliance power cord is disconnected from outlet. Be sure power cord is securely plugged into
the electrical outlet.
Electrical power outage.
Burner ports are clogged. With the burner off, clean ports by using a small-gauge wire or needle.
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is
full. Dry the burners thoroughly and follow instructions in the Care and Cleaning section.
• Surface control knob is set too high. Adjust to lower flame setting.
• Burner caps are not seated properly. Check that all surface burner caps are level and seated
correctly on surface burner heads. See See "Cleaning the Cooktop and Surface Burners" on
page 35 for additional cleaning instructions.
• Incorrect L.P. conversion. Refer to L.R conversion kit instructions to correct.
Surface burner flame is orange. • Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
• In coastal areas, a slightly orange flame is unavoidable due to salt air.
42
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