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Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem Solution
Oven control panel beeps and displays • Oven control has detected a fault or error condition. Press STOP to clear the error code. Try bake
any F or E code error or broil function. If the F or E code error repeats, turn off power to appliance, wait 5 minutes and
then repower appliance. Set clock with correct time of day. Try bake or broil function again. If
fault recurs, press STOP to clear.
Poor baking results • Many factors effect baking results. Use proper oven rack position. Center food in the oven and
space pans to allow air to circulate. Preheat oven to the set temperature before placing food in
the oven. Try adjusting the recipe's recommended temperature or baking time. See "Adjusting
Oven Temperatures" on page 31 if you feel the oven is too hot or cold.
• If your oven is cooking poorly perform the following check:
• Press Broil, then press START. The indicator will display 5 50.
• Place your hand near the handle on the oven door. Between the door and control panel you
should feel a rush of air on your hand. If so, your unit is functioning properly; you have had a
power failure in your home.
• If there is no air flow, call a service technician to replace your cooling fan.
Appliance is not level • Be sure floor is level, strong and stable enough to adequately support range. If floor is sagging or
sloping, contact a carpenter to correct the situation.
• Poor installation. Place oven rack in center of oven and place a level on the oven rack. Adjust
leveling legs at base of appliance until the rack is level.
• Kitchen cabinet alignment may make range appear not level. Be sure cabinets are square and
have sufficient room for appliance clearance.
Cannot move appliance easily *
Appliance must be accessible for
service
Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet.
Oven does not operate
• The time of day is not set. The oven clock must first be set in order to operate the oven.
• Be sure oven controls are set properly. See "Setting The Clock" on page 17 and review instructions
for the desired cooking function in this manual.
• Service wiring is not complete.
Flames inside oven or smoking from • Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
oven vent excessive spills before starting oven. If flames or excessive smoke are present when using broil,
see "Setting Broil" on page 24.
Self clean does not work * Oven control not set properly. Review "Self Clean" on page 32.
Oven racks discolored or do not slide * Some ovens come with lubricated porcelain racks which can remain in the oven during the self-
easily clean cycle. Do not clean the lubrication off these racks. It is important that the sides of the racks
always have a light coating of vegetable oil. To maintain optimal rack sliding performance,
apply a thin layer of food safe oil (mineral or vegetable) to the sides of the rack. Porcelain racks
may be left in the oven if they are soiled. After a self clean cycle, or anytime the gliding is rough,
the glide racks should be treated with graphite lubrication.
Oven light does not work. • Be sure the oven light is secure in the socket. See "Replacing the Oven Light" on
page 36.
41
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