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3534
Service Information
If your oven should fail to operate:
1. Is the electrical cord securely inserted into the electrical outlet?
2. Is the circuit breaker open, or is fuse blown?
If service is required:
1. Call your dealer or authorized service agency. The name of the author-
ized service agency can be obtained from the dealer or distributor in
your area.
2. Have the following information readily available:
a. Model number
b. Serial number
c. Date of purchase
d. Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if
you continue to have service problems, contact Viking Range Corporation
at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service
is ever required. The serial number and model number for your oven is lo-
cated on the identification plate mounted on the bottom left side of the oven
door opening.
Model Number Serial Number
Date of Purchase Date Installed
Dealer's Name
Address
If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.
This manual should remain with the oven for future reference.
TROUBLE SHOOTING GUIDE
Problem Possible Cause and/or Remedy
1. Oven will not function Oven is not connected to electrical power.
Have electrician check power circuit
breaker, wiring and fuses.
2. Oven does not Door is not shut tight enough for
operate in self-clean automatic door latch to lock.
3. Oven is not clean Temperature control knob not rotated all
after self-clean cycle the way pass clean until it stops.
4. Broil does not Temperature control knob is rotated too
work far past broil position.
5. Door will not open Oven is still in self-clean mode. If oven is
hot, door latch will release when a safe
temperature is reached.
6. Oven light will not work Light bulb is burned out
Oven is not connected to power.
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