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EN
18
10 - Solving Operational Problems
Before contacting service, check the following to avoid unnecessary service charges.
PROBLEM PROBLEM SOLVING STEPS
Ignition will not operate
Is the power supply cord
unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been
blown or has the circuit breaker
been tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
Is this the first time the surface
burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
Is the control knob set correctly? Push in knob before turning to a setting.
Are the burner ports clogged? See“SuperSealedSurfaceBurners”section.
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged? See“SuperSealedSurfaceBurners”section.
Are the burner caps positioned
properly?
See“SuperSealedSurfaceBurners”section.
Is propane gas being used? The appliance may have been converted improperly. Contact a service technician.
Surface burner makes clicking noises
Is the burner wet? Let it dry.
Is the cap and gas spreader
positioned correctly?
Makesurethealignmentpinsareproperlyalignedsee“SuperSealedSurfaceBurners”
section.
Is the cooking vessel much larger
than the allocated grate space?
Remove vessel temporarily, if clicking ceases and then returns when putting the vessel
back, it is due to the oversized vessel. You can still continue to cook with the vessel but
the clicking will continue until cooking is complete.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface
burner. Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being
used?
See“Cookware”section.
Is the control knob set to the
proper heat level?
See“SettingtheControlKnobs”section.
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