Twin Eagles TEPG36G User Manual

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26 | Twin Eagles Technical Support (562) 263-3600

WARRANTY

• LIMITED LIFETIME WARRANTY: Twin Eagles warrants all fabricated stainless steel components, to be free from defects in

materials and workmanship under normal residenal use for the lifeme of the product. This warranty excludes discol-

oraon, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidaon which are

normal condions and are to be expected with any outdoor product. The actual part will be repaired or replaced, free of

charge, with the owner paying for all other costs including labor, shipping and handling.

• LIMITED FIVE YEAR WARRANTY: Twin Eagles warrants the stainless steel cooking grates, briquee tray, charcoal tray,

indirect/vaporizer plate, repot, heat bae, and ash drawer to be free from defects in materials and workmanship under

normal residenal use for a period of ve years from the original date of purchase. The actual part will be repaired or

replaced, free of charge, with the owner paying for all other costs including labor, shipping and handling.

• LIMITED TWO YEAR WARRANTY: Twin Eagles warrants all other grill components to be free from defects in materials

and workmanship under normal residenal use for a period of two years from the original date of purchase. The actual

part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, shipping and

handling.

• ONE-YEAR FULL WARRANTY: Twin Eagles warrants the outdoor grill and all other components to be free from defects

in materials and workmanship under normal residenal use for a period of one year from the original date of purchase.

Twin Eagles will repair or replace parts found to be defecve at no cost to the original purchaser. Warranty service must

be performed by a Twin Eagles authorized representave during normal business hours.

• NINETY (90) DAY RESIDENTIAL PLUS WARRANTY: This warranty applies to applicaons where use of the product ex-

tends beyond normal residenal use such as bed and breakfast inn and private clubs. The actual part will be repaired or

replaced, free of charge, with the owner paying for all other costs including labor, shipping and handling. This warranty

excludes all commercial locaons such as restaurants and food service locaons.

WARRANTY LIMITATIONS & EXCLUSIONS

This warranty shall apply only to the products purchased and located in the connental United States and Canada. Service

must be provided in the country where the product is purchased. The warranty coverage begins on the original date of pur-

chase and proof of date of purchase is required. To acvate the warranty, we require that you send in the aached warranty

registraon card. This warranty applies only to the original purchaser and may not be transferred.

This warranty does not apply to damages resulng from negligence, alteraon, misuse, abuse, accident, natural disaster, loss

of electrical power to the product for any reason, improper installaon or improper operaon, unauthorized adjustments or

calibraons, dings, dents, scratches, or damages due to harsh cleaning chemicals. This warranty does not apply to commercial

use, or to products with altered or removed serial numbers. Display models are generally sold “as is” and are subject to the

following warranty exclusions: missing components, scratches, dents and other exterior or cosmec damages, electrical and

ignion system. All other warranes (ve year and lifeme) will remain in eect). Twin Eagles shall not be liable for incidental,

consequenal, special or conngent damages resulng from its breach of this wrien warranty or any implied warranty.

WARRANTY SERVICE & REPLACEMENT PARTS: Call your authorized selling dealer or call Twin Eagles directly at (562) 263-3600.

Be prepared to furnish the following informaon: Purchaser’s name, model and serial number of the grill, date of purchase and

the accurate descripon of the problem. Twin Eagles will not pay for service calls for correcng an installaon problem. Owner

shall be responsible for proper installaon, providing normal care and maintenance, providing proof of purchase upon request

and making the grill accessible for service. In the event of any warranty replacement, all removal, replacement, installaon and

shipping costs are the responsibility of the grill owner.

Some states do not allow limitaons on how long an implied warranty lasts, or the exclusions of or limitaons on consequen-

al damages. This warranty gives you specic legal rights and you may have other rights, which vary from state to state.

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TEPG36G Twin Eagles 36 Inch Stainless Steel Built-In Grill