9744 • 081721
MADELINE
CEILING FAN
Owner’s Manual
Model #20767 (355-0110),
20768 (355-0111)
1
If a problem cannot be remedied or you are experiencing diculty in installation,
please contact the Service Department: 1-877-459-3267, 8 a.m. - 5 p.m. Central Time.
PACKAGE CONTENTS
2
1. Mounting Bracket
2. Canopy
3. Canopy Cover
4. Mounting Bracket Screw
(x4)
5. Downrod
6. Downrod Pin
7. Downrod Clip
8. Yoke Cover
9. Set Screw (x2)
10. Motor Assembly
11. Motor Screw (x10)
12. Fitter Plate
13. Fitter Plate Screw (x3)
14. Light Kit
15. Socket Ring (x3)
16. Glass Shade (x3)
17. E26-base LED Bulb (x3)
18. Blade (x5)
19. Blade Arm (x5)
20. Hardware Kit
21. Owner’s Manual
22. Blade Balancing Kit
23. Remote Pack
AA. Wire Connector (x3)
BB. Blade Screw (x15)
CC. Blade Washer (x15)
Unpack your fan and check the contents. You should
have the following items:
PACKAGE CONTENTS
HARDWARE CONTENTS
Note: Some extra hardware has been included. The quantity
listed above is the number required for installation.
HARDWARE CONTENTS
AA BB
CC
TOOLS REQUIRED (not included)
Tools required for assembly: Electrical tape, Phillips Screwdriver, Pliers, Safety Glasses, Step Ladder, Wire Cutters
and Wire Strippers
Helpful Tools: AC Tester Light, Tape Measure, and Wiring Handbook
Owner’s
Manual
Hardware Kit
2
5
3
8
17
9
13
11
10
12
14
15
16
22 23
21
20
19
18
1
6
4
7
MOUNTING OPTIONS
3
Two Mounting Options
Downrod MountAngled Ceiling Mount (Up to 16 degrees)
A. 19.27 in. B. 11.47 in. C. 11.67 in. D. 5.13in.
DIMENSION REFERENCE
D
C
B
A
Choose one of the following mounting options:
Downrod Mount is best suited for ceilings 8 ft. or higher. For taller ceilings you may want to use a longer downrod
(not included).
Angled Ceiling Mount is best suited for angled or vaulted ceilings. A longer downrod is sometimes necessary to
ensure proper blade clearance from the ceiling. If using the angle mount, check to ensure the ceiling angle is not
steeper than 16°.
44
WARNING:
READ ALL SAFETY INFORMATION AND INSTALLATION INSTRUCTIONS BEFORE YOU BEGIN INSTALLING THE
FAN AND SAVE INSTRUCTIONS.
All set screws of the fan must be checked and retightened where necessary before installation.
To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing
the blades or cleaning fan. Do not insert foreign objects in between rotating fan blades.
Before changing the fan direction, turn o the fan and wait for the fan blades to stop completely.
The safeguards provided by these safety instructions and by the separate installation instructions are not
meant to cover all possible conditions and situations that may occur. It must be understood that common
sense, caution and care are factors which can not be built into this product. These factors must be supplied
by the person(s) installing, caring for and operating the fan.
The net weight of the fan is approximately 18.47 lb (8,38 kg). Be sure the outlet box (not included) is securely
attached to the building structure and is marked “Acceptable For Fan Support”. Failure to do so can result in
serious injury.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver
--Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
Please note changes or modications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
HKC-US, 3350 Players Club Pkwy. #225, Memphis, TN 38125, 1-877-459-3267
To avoid risk of electric shock, be sure to shut o power at the main fuse or circuit breaker box before
installing or servicing this xture. Turning o the electrical power by using the light switch is not sucient
to prevent electrical shock.
To reduce the risk of injury, install the fan so that the blades are at least 7 feet (2.1 Meters) above the oor
and at least 18 inches (0.5 Meters) from the tip of the blades to the wall.
To reduce the risk of re, electric shock, or personal injury, mount to outlet box marked “acceptable for fan
support” and use mounting screws provided with the outlet box.
The installation has to be in accordance with the National Electrical Code, ANSI/NFPA 70-1999 and local
codes. If you are unfamiliar with the methods of installing electrical wiring, seek the services of a qualied
licensed electrician.
Using a full-range dimmer switch to control fan speed will cause a loud humming noise from the fan. To
reduce the risk of re or electric shock, do NOT use a full-range dimmer switch to control the fan speed.
SAFETY INSTRUCTIONS
CAUTION:
5
ASSEMBLY INSTRUCTIONS
2
1
2. Loosen all four mounting bracket screws located on
the mounting bracket and completely remove the two
screws from the round holes in the canopy. Save the
screws for later. Remove the canopy from the mounting
bracket. Then, install the mounting bracket to the outlet
box (sold separately) using the screws and washers
provided with the outlet box.
WARNING: To reduce the risk of re, electric shock,
or personal injury, mount to the outlet box marked
“acceptable for fan support” and use the mounting
screws and washers provided with the outlet box.
Mounting Bracket Screw
1. Turn OFF the electrical power at the main fuse or circuit
breaker.
DANGER: Failure to disconnect the power supply prior to
installation may result in serious injury or death.
3. Remove the ve motor blocks and ten motor screws
from the underside of the motor. Discard the motor
blocks, but keep the motor screws for installation of the
blade arms.
Note: The notch in the tter plate allows a Phillips
screwdriver (not included) access to the motor screws.
Motor Block
Motor Screw
Notch
Fitter Plate
3
Downrod
Clip
Set Screw
Yoke
Downrod
Pin
4
4. Remove the downrod clip and downrod pin from the
downrod. Then, loosen but don’t remove the two set
screws at the top of the yoke.
6
ASSEMBLY INSTRUCTIONS
6
7
5. Insert the downrod through the canopy and yoke cover.
Feed the wires from the fan through the downrod.
6. Slide the downrod into the yoke of the motor
assembly, align the holes, then re-install the downrod
pin and downrod clip. Secure with the two set screws
and slide the yoke cover down until it rests on top of the
motor assembly.
Note: With wiring extending out of the downrod,
measure 8 inches of lead wire and cut the excess wire
with wire cutters (not included). Then strip 1/2” of
insulation from the end of each wire.
7. Install the ball end of the downrod into the opening
of the mounting bracket. Rotate the downrod until the
tab in the mounting bracket is seated in the slot in the
downrod ball.
WARNING: The fan and/or downrod should not rotate
in the mounting bracket if installed correctly. Failure
to align the slot in the downrod ball with the tab on
the mounting bracket may result in fan falling causing
serious injury or death.
Downrod
Canopy
Yoke Cover
Downrod Pin
Yoke
Downrod
Downrod
Clip
Set Screw
Tab
Slot
Downrod
Mounting
Bracket
5
Black (hot)
White (neutral)
Bare/Green
(ground)
Black
White
Green
Wire Connector
8
8. Use wire connectors to connect the fan wires to the
power supply wires according to the wiring diagram and
the following instructions:
• Connect the Green wire from the downrod and
mounting bracket to the Bare/Green (ground) supply
wire.
• Connect the White wire from the fan to the White
(neutral) supply wire.
• Connect the Black wire from the fan to the Black (hot)
supply wire.
Important: After the connections have been made, the
connected wires should be turned upward and pushed
carefully up into the outlet box. Place the Black and
White wire connections on opposite sides of the outlet
box.
7
Blade Screw
Blade Washer
Blade Arm
Blade
ASSEMBLY INSTRUCTIONS
9. Raise the canopy, ensure the two mounting bracket
screws are aligned with the J-shaped slots in the canopy.
Then turn the canopy in a clockwise direction until the
mounting bracket screws are completely engaged in
the J-shaped slots. Install the two previously removed
mounting bracket screws in the round holes. Securely
tighten all mounting bracket screws.
10
9
Canopy
Round
Hole
Mounting Bracket Screw
J-shaped Slot
10. Partially insert three blade screws, along with the
blade washers, through the blade and into the blade arm.
Tighten each blade screw, starting with the one in the
middle. Repeat this step for the remaining blades and
blade arms.
11. Secure the blade arm to the underside of the motor
assembly using the ten motor screws removed in Step 3.
Secure each blade arm to motor before moving to the
next.
Note: The notch in the tter plate allows a Phillips
screwdriver access to motor screws.
Motor Screw
Blade Arm
Notch
Fitter Plate
11
12. Remove the three tter plate screws from the tter
plate. Then, connect the 6-pin connector from the tter
plate to the 6-pin connector from the light kit. Secure
the light kit to the tter plate using the three tter plate
screws.
6-pin
Connector
Light Kit
Fitter Plate
Fitter Plate
Screw
12
8
Bulb
13. Remove the socket ring from the socket. Lift the
glass shade onto the socket and secure with socket ring.
Repeat for each socket.
14
Socket
Socket Ring
Glass Shade
13
14. Install the E26-base LED bulbs into the sockets of the
light kit.
Important: Make sure you allow the bulbs and light kit to
cool before you replace the bulbs.
Replacement bulbs: Use E26-base LED, CFL, or
incandescent (40 watt max.). Halogen bulbs are not
recommended for this item.
ASSEMBLY INSTRUCTIONS
15. Restore the power at the main fuse or circuit breaker.
Assembly is complete.
15
9
OPERATING INSTRUCTIONS
1
1. Use the fan reverse switch, located on the switch
housing to optimize your fan for seasonal performance.
Using a ceiling fan will allow you to raise your thermostat
setting in summer and lower your thermostat setting in
winter without feeling a dierence in your comfort.
Note: Wait for the fan to stop before moving the reverse
switch.
In warmer weather, push the reverse switch left which
will result in downward airow creating a wind chill eect.
In cooler weather, push the reverse switch right which
will result in upward airow that can help move stagnant,
hot air o the ceiling area.
Reverse Switch
A
B
C
D
E
2. Remove the battery cover from the back of the remote
transmitter and insert the 12-volt battery. Replace the
battery cover.
D/CFL Switch: Switch should be set to “D” to correspond
with the included LED bulbs. Flip to “CFL”, to disable the
dimming function if you change to non-dimmable bulbs.
IMPORTANT: The dimmer function does NOT work with
non-dimmable bulbs.
3. To operate the fan using remote control, press and
release the following buttons:
A - High fan speed
B - Medium fan speed
C - Low fan speed
D - Turns the fan o. Press and hold this button for 5
seconds to enter Light Delay O mode, which will turn
o light after one minute. The LED on the remote control
will ash four times to conrm mode setting.
E - Turns the light on and o. Press and hold this button
to dim or brighten when using dimmable bulbs.
4. Install wall bracket for remote control (optional) - Use
the two mounting screws to attach the wall bracket to
the wall. Note: A slot on the back of the remote control
allows it to be stored on the wall bracket when not in use.
Remote
Battery
Battery
Cover
Remote
Slot
Mounting
Screw
Battery
Compartment
D/CFL Button
LED Indicator
Wall Bracket
10
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 9 a.m.- 5 p.m. Central Time.
TROUBLESHOOTING
PROBLEM SUGGESTED REMEDY
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
1. Fan does not start:
1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch pushed completely left/right. Fan will not operate when
switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws that attach the blade arms to the motor are tight.
3. Make sure wire connectors are not rattling against each other or against the interior wall
of the canopy.
4. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT
USE a Solid State variable speed control.
5. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance the fan using the blade
balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
1. Check for loose or disconnected 6-pin and/or single-pin connectors in switch housing or
light kit.
2. Ensure the blue wire from fan is connected to hot power supply wire.
3. Check for faulty light bulbs.
4. Ensure total wattage of bulbs does not exceed 180 watts (for incandescent bulbs only).
1. The fan must be on high and the light must be on for the remote to operate properly. Pull
the fan pull chain and press power button on transmitter. Repeat up to 4 times.
2. Press and hold the high and low speed buttons on the remote control at the same time
for 5 seconds. The LED indicator will ash 3 times. When syncing is complete, the fan will
start on the low speed with the light (if applicable) o.
3. Replace the transmitter battery with a new 12-volt battery.
2. Fan is noisy:
3. Fan wobbles:
4. Light does not work:
5. Remote control does
not work:
LIMITED LIFETIME WARRANTY
To obtain service, please contact the Service Department:
1-877-459-3267, 8 a.m. - 5 p.m. Central Time.
Model Name: Madeline Ceiling Fan
Model No: 20767 - (SKU: 355-0110) Brushed Nickel
20768 - (SKU: 355-0111) Matte Black
The limited lifetime warranty covers this ceiling fan, for residential use by the original purchaser, against
defects in material or workmanship as follows:
If your Patriot Lighting Ceiling Fan motor fails at any time during the lifetime of the original purchaser
due to defects in material or workmanship, we will provide a replacement part free of charge.
If your fan motor fails at any time within one year after the original date of sale to the original purchaser
due to defects in material or workmanship, we will provide labor to repair the defect, with the exception
of take down/reinstallation, free of charge. The original purchaser will be responsible for all labor costs
after this one year period.
If no replacement parts are provided for any part of your fan motor that fails at any time during your
lifetime due to defects in material or workmanship, we will refund the original purchase price of your fan.
If your fan blades, pull chain switch, reverse switch, or any accessory, except glass globes and light
bulbs, fails at any time within one year after the original date of purchase due to a defect in material and
workmanship, we will repair or, if we choose, replace the defective blades, switch, or accessory free of
charge, with the exception of take down/reinstallation services.
If the original purchaser ceases to own the fan, this warranty and any implied warranty, including but not
limited to any implied warranty of merchantability or tness for a particular purpose, become void. This
warranty and any implied warranty, including but not limited to any implied warranty of merchantability
or tness for a particular purpose, do not cover glass globes, light bulbs, or nish on any metal portions
of the fan.
This warranty is in lieu of express warranties. The duration of any implied warranty of merchantability
or tness for a particular purpose, with respect to any Patriot Lighting Ceiling Fan motor, blades, switch,
or accessories, is expressly limited to the period of the express warranty set forth above for such motor,
blades, switch, or accessories.
This warranty excludes defects, malfunctions, or failures of any Patriot Lighting Fan that are caused by
repairs by persons not authorized by us, use of parts or accessories not authorized by us, mishandling,
improper installation, modications or damage to the fan while in your possession, or unreasonable use,
including failure to provide necessary maintenance.
To obtain service, contact the service department. You will be responsible for all insurance and freight or
other transportation charges to our factory or service center. A copy of sales receipt is required in order
to obtain service. We will return your fan freight prepaid. Your fan should be properly packed to avoid
damage in transit, for we will not be responsible for any such damages.
In no event shall Patriot Lighting Fan be liable for consequential or incidental damages.
Some states do not allow the exclusion or limitation of consequential or incidental damages, in which
case the above limitation or exclusion may not apply.
This warranty gives you specic legal rights and you may also have other rights which vary from state to
state.
11
