Loading ...
Loading ...
Loading ...
TROUBLESHOOTING
www.NutrichefKitchen.com
19
Problem Possible Cause
Prevention/Solution
Gas leaking from
cracked/cut/burned
hose.
Gas leaking from LP
cylinder.
• Damaged hose
• Mechanical failure due to rustin
or mishandling.
Turn off gas at LP cylinder or at source on natural gas systems. If the hose is cracked
or cut but not burned, simply replace valve/hose/regulator. If the hose is burned,
the cause could be other than a faulty valve/hose/regulator. Discontinue use of
grill until a plumber or gas technician has investigated and corrected the problem.
Gas leaking from LP
cylinder valve.
Failure of cylinder valve from
mishandling or mechanical failure.
Gas leaking between
LP cylinder and
regulator connection.
Improper installation, connection
not tight, failure of rubber seal.
• Replace LP cylinder.
• Turn off LP cylinder valve. Return LP cylinder to gas supplier.
Turn off LP cylinder valve. Remove regulator from cylinder and visually inspect
rubber seal for damage. See LP Cylinder Leak Test and Connecting Regulator to
the LP Cylinder.
Fire coming through
control panel.
Fire in burner tube section of burner
due to blockage.
Drip fire or continuous
excessive flames
above cooking
surface.
Too much drip buildup in burner
area.
Turn off control knobs and LP cylinder valve. Leave lid open to allow flames to die
down. After cooling, clean food particles and excess drip from inside firebox area,
drip tray, and other surfaces.
Burner(s) will not light
using igniter.
(See Electronic Ignition)
GAS ISSUES:
• Trying to light wrong burner.
• Burner not engaged with control
valve.
• Obstruction in burner.
• No gas ow.
• Vapor lock at coupling nut to LP
cylinder.
• Coupling nut and LP cylinder
valve not fully connected.
• Electrode cracked or broken; “
sparks at crack.
• Electrode tip not in proper position.
• Wire and/or electrode covered with
cooking residue.
• Wires are loose or disconnected.
• Wires are shorting (sparking)
between igniter and electrode.
• Dead battery.
Burner(s) will not light
using igniter.
(See Electronic Ignition)
ELECTRONIC IGNITION:
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at
full strength.
• See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
Burner(s) will not match
light.
• See “GAS ISSUES:” on previous page.
• Match will not reach.
• Improper method of match-lighting.
• Use long-stem match (replace match).
• See “Match-Lighting” section of Use and Care.
Turn off control knobs and LP cylinder valve. Leave lid open to allow flames to die
down. After fire is out and grill is cold, remove burner and inspect for spider nests
or rust. See Spider Alert and Cleaning the Burner Assembly sections of this Use &
Care Guide.
• See instructions on control panel and in Use and Care section.
• Make sure valves are positioned inside of burner tubes.
• Ensure burner tubes are not obstructed with spider webs or other matter.
See cleaning section of Use and Care.
• Make sure LP cylinder is not empty. If LP cylinder is not empty, refer to “Sudden
drop in gas flow.”
• Turn off knobs and disconnect coupling nut from LP cylinder. Reconnect and
retry.
• Turn the coupling nut approximately onehalf to three-quarters additional turn
until solid stop. Tighten by hand only - do not use tools.
• Replace electrode(s).
Main Burners:
• Tip of electrode should be pointing toward gas port opening on burner.
The distance should be 1/8” to 1/4”. Adjust if necessary.
Side burner:
• Tip of electrode should be pointing toward gas port opening on burner.
The distance should be 1/8” to 3/16”. Adjust if necessary.
• Clean wire and/or electrode with rubbing alcohol and clean swab.
• Reconnect wires or replace electrode/wire assembly.
• Replace igniter wire/electrode assembly.
• Replace with a new AAA-size alkaline battery.
Loading ...