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W415-1676 / A / 03.17.17
44
EN
SYMPTOM PROBLEM TEST SOLUTION
Smoke enters the room
during start-up.
Damper in closed position. - Open damper.
Cold air blockage in chimney - Burn a piece of newspaper to establish a draft.
Close the doors. - Open outside air control damper.
Smoke enters the room
while re-loading.
NOTE: Open doors slowly
to allow pressures to
balance before opening
doors completely.
Damper in closed position - Open damper.
Insufficient draft. - Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke
may enter the home. Adding more pipe or a draft-
inducing cap may help.
- Clean chimney
Appliance smoking. Damper in closed position
Chimney cold
Inadequate supply of combus-
tion air
The outside air damper
opened.
The smoke passage is
blocked in the appliance or
chimney.
The smoke flow impeded by
too long of a horizontal pipe or
too many bends.
A weak draft perhaps caused
by a leaky chimney, a cold
outside chimney, too short
a chimney, or a chimney too
close to a tree or a higher roof.
- Open damper.
- Burn a piece of paper to establish a draft, fuel as
necessary to establish a hot flame.
- Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke
may enter the home. Adding more pipe or a draft-
inducing cap may help.
- Close damper.
- Check chimney for blockage and clear if necessary.
- Refer to “TYPICAL CHIMNEY INSTALLATION” section
for proper chimney bends.
- Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke
may enter the home. Adding more pipe or a draft-
inducing cap may help. Refer to “TYPICAL CHIMNEY
INSTALLATION” section for proper chimney bends.
11.0 TROUBLESHOOTING
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