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15
Overview
Set Up Your Smart Garage
Control
Need Help?
Troubleshooting videos
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Pair a replacement door sensor
You have reached the maximum
number of doors
How to manually add a door sensor
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my network settings in the
myQ app
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Need Help?
Test the door sensor battery
Test the door sensor battery every 6 months or if the Smart Garage Control is not working
as expected.
1. Press and release the test button on the door sensor. The red LED on the door
sensor should blink and the hub should beep.
2. Wait 5 seconds, then repeat this test 5 more times (wait 5 seconds between each
test).
3. If the LED doesn’t blink or the hub doesn’t beep with each press, try the following:
Make sure you remove the pull tab from the door sensor.
Debris may be present on the battery. Remove the sensor cover and slide the
battery out to check.
Replace the battery, see
Replacement Parts.
Change the door sensor battery
1. Pry the latch panel on the bottom of the door sensor with a coin or screwdriver and
lift the top to remove it.
2. Using a soft non-conductive tool (such as a cotton swab), gently push the coin
battery out of the clip.
3. Gently but rmly insert the new battery into the clip and replace the cover.
Dispose of batteries properly. Replace ONLY with 3V CR2450 coin batteries, see
Replacement Parts.
Pry with coin
or screwdriver
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