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Toubleshooting
Performance problems often result from little things you can fix without tools. Please read through "Before
calling for assistance ..." below before calling for service on your appliance.
Before calling for assistance ...
Listed in this chart are the most common problems consumers run into with their appliances. Please read through
this and see if it can solve your problem.
PROBLEM CHECK THE FOLLOWING
Refrigerator Is the power cord plugged into a live circuit with the proper voltage?
will not operate Has a household fuse blown or circuit breaker tripped?
Is the Refrigerator Control in the OFF position?
Refrigerator New refrigerator features make new sounds. See "Understanding the
makes unfamiliar sounds you may hear" on page 18 for descriptions of normal sounds and
sounds what makes them.
Water in the This is normal in hot, muggy weather. Make sure the pan is level so it does
defrost pan not overflow.
Dispensers will See "Dispenser/ice maker operating tips" on page 15.
not operate
Ice maker will
not operate
Lights do
not work
Motor seems to
run too long
Is the freezer cold enough to make ice? It could take overnight for the
freezer to reach the proper temperature.
Is the signal arm in the ON (down) position? (See page 12.)
Is the water valve turned on?
Is water getting to the water valve? Check water line for leaks.
Has a household fuse blown or circuit breaker tripped?
Is a bulb burned out? (See page 17 for replacement instructions.)
The motor naturally runs longer on hot days, if the room is too warm, if a
large amount of food has been added, or if the doors are opened often.
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