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EN
53
Troubleshooting
www.bora.com
Operating situation Cause Remedy
You notice the smell of gas. A leakage point in the gas supply line Switch off the gas supply and immediately
extinguish all open flames. Contact a gas
engineer. Ensure that all connections are tight
(see the Gas installation chapter).
No gas is coming out of the gas burners. The gas supply is closed Open the gas supply (see the Operation
chapter)
The gas bottle (in the case of liquid gas LPG) is
empty.
Exchange the empty gas bottle for a full gas
bottle of the correct gas type.
The gas flame goes out after ignition. The
gas flame goes out during operation.
The gas flame is uneven.
The gas burner parts (burner heads and/or th
e gas
burner cover) are not correctly positioned.
Position the gas burner parts correctly
(see the Cleaning chapter).
Dirt in the gas outlet openings on the gas burner
head.
Clean the gas burner parts (see the Cleaning
chapter).
all error codes
E
... (except
E
0
6
6
)
Error when the software is running Wait 5 seconds, then tap the flashing error
indicator
E
(update error)
Disconnect the device from the mains for at
least 1 min. and restart it.
Contact the BORA Service Team.
Error code
E
0
6
6
Gas supply interrupted and/or no flame detected.
The gas bottle is empty.
Wait 5 seconds, then tap the flashing error
indicator
E
(update error)
Try to ignite it again (the gas pipe needs
a certain amount of time to fill after
installation).
Contact the BORA Service Team.
Tab. 9.1 Resolving a fault
XX
After troubleshooting try again and check that the problem has been solved.
XX
With all faults, try restarting the system.
XX
As a last resort, briefly disconnect the power supply.
i
During or after an interruption to the power supply, the cooktops may still be hot. In the case of cooktops CKCH, CKCB and
CKG, after an interruption to the power supply the residual heat is not displayed, even if they were previously in operation
and the cooking zones are still hot.
XX
Should faults arise frequently, contact the BORA Service Team (see Warranty, service, spare parts and accessories chapter) and
specify the error number displayed and the appliance type (see Identification plates chapter).
E
= error  = information
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