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My phone will not connect to the device
If your phone will not connect to the device, you can try these tips.
• Turn off your smartphone and your device, and turn them back on again.
• Enable Bluetooth technology on your smartphone.
• Update the Garmin Connect app to the latest version.
• Remove your device from the Garmin Connect app and the Bluetooth settings on your smartphone to retry
the pairing process.
• If you bought a new smartphone, remove your device from the Garmin Connect app on the smartphone you
intend to stop using.
• Bring your smartphone within 10 m (33 ft.) of the device.
• On your smartphone, open the Garmin Connect app, select or , and select Garmin Devices > Add
Device to enter pairing mode.
• From the watch face, hold MENU, and select Phone > Pair Phone.
Can I use my Bluetooth sensor with my watch?
The device is compatible with some Bluetooth sensors. The first time you connect a sensor to your Garmin
device, you must pair the device and sensor. After they are paired, the device connects to the sensor
automatically when you start an activity and the sensor is active and within range.
1 Hold MENU.
2 Select Sensors & Accessories > Add New.
3 Select an option:
• Select Search All Sensors.
• Select your sensor type.
You can customize the optional data fields (Customizing the Data Screens, page 80).
My headphones will not connect to the device
If your headphones were previously connected to your smartphone using Bluetooth technology, they may
connect to your smartphone before connecting to your device. You can try these tips.
• Turn off Bluetooth technology on your smartphone.
Refer to the owner's manual for your smartphone for more information.
• Stay 10 m (33 ft.) away from your smartphone while connecting headphones to your device.
• Pair your headphones with your device (Connecting Bluetooth Headphones, page 35).
My music cuts out or my headphones do not stay connected
When using a fēnix device connected to headphones using Bluetooth technology, the signal is strongest when
there is a direct line of sight between the device and the antenna on the headphones.
• If the signal passes through your body, you may experience signal loss or your headphones may become
disconnected.
• It is recommended to wear your headphones with the antenna on the same side of your body as your fēnix
device.
• Since headphones vary by model, you can try moving the watch to your other wrist.
Restarting Your Device
1 Hold LIGHT until the device turns off.
2 Hold LIGHT to turn on the device.
104 Troubleshooting
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