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Before Calling For Service English 45
Troubleshooting
SYMPTOM POSSIBLE CAUSE REMEDY
Intermittent igniter sparking • Ceramic igniter is wet or dirty. • Carefully dry or clean igniter.
• Burner ports are clogged. • Clean ports on burner cap with a wire, a
needle or straightened paper clip.
More than four clicks of
igniter before lighting
• Improper fit of burner cap onto burner
base.
• Align burner cap properly on burner base.
Constant igniter sparking • Range is not properly grounded.
• Electrical power supply is incorrectly
polarized.
• Refer to the ,QVWDOODWLRQ0DQXDO. Have a
qualified electrician ground the range
properly.
Igniters sparking but no flame
ignition.
• Gas supply valve is in “OFF” position. • Restore gas supply to the unit.
Range will not operate (lights,
oven, and surface burners
will not come on)
• No power to the unit. • Check for open circuit breaker.
• Check that power supply line connection
is connected to the proper voltage.
• Oven is in Sabbath Mode. • Verify that the oven is not in Sabbath
Mode. See the Using the Oven section of
the 8VHDQG&DUH*XLGH.
Oven operates on bake but
fails to operate on timed bake
• Timer improperly set. • Set timer as outlined in the 8VHDQG&DUH
*XLGH.
ERROR COMM message • To ensure customer safety in the
event of power failure, the unit will
display an error message upon
reinstatement of power unless all
oven knobs are set to OFF.
• Set all oven knobs to OFF and reset the
breaker to clear the message.
Oven light fails to come on. • Oven light burned out. • Replace the oven light as outlined in the
8VHDQG&DUH*XLGH.
Door will not open. • Oven is still in self-clean mode. • If oven is hot, door latch will release when
safe temperature is reached.
Foods in oven are not
cooking sufficiently.
• Rack position is incorrect. • See the Using the Oven section of the 8VH
DQG&DUH*XLGH.
• Improper cookware. • Refer to Cookware Recommendations in
the 8VHDQG&DUH*XLGH.
• Oven door may not be sealing
properly.
• Clean the oven door gasket. Replace if
worn.
• Appliance not level. • Refer to the ,QVWDOODWLRQ0DQXDO for
instructions on how to level the appliance.
Hot air is coming from the
appliance.
• It is normal for the cooling process to
push heated air out into the room
when the oven is on.
• During different modes the fan speed
will increase and decrease.
• This is normal.
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