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ENGLISH
37
TROUBLESHOOTING
Problem Possible Cause & Solutions
Interior
moisture
buildup.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of door
openings.
Doors are not closed correctly.
• See the “Doors will not close correctly or pop open” section.
Weather is humid.
• Humid weather allows additional moisture to enter the compartments when the
doors are opened leading to condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount of moisture that can enter the
compartments.
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each compartment may rise slightly and
condensation may form on the back wall. Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost cycle has completed.
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
Food is
freezing in the
refrigerator
compartment.
Food with high water content was placed near an air vent.
• Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control one increment at a time and wait for
the temperature to stabilize. Refer to the Control Panel section for more information.
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperature below 41°F (5°C), food can freeze in
the refrigerator compartment. The refrigerator should not be operated in temperature
below 55°F (13°C).
Refrigerator
or Freezer
section is too
warm.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh food
section and back again through air vents in the wall dividing the two sections.
• Locate air vents by using your hand to sense airflow and move all packages that
block vents and restrict airflow. Rearrange items to allow air to flow throughout the
compartment.
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