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35
Condition/Problem Things to Check Solution
No speed/RPM reading,
Console displays ³Please
Pedal” error code
Check data cable integrity All wires in cable should be intact If any are cut or crimped,
replace cable
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly
Small latch on connector should line up and snap into place
Check magnet position
(requires shroud removal)
Magnets should be in place on pulley
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable Realign sensor if necessary Replace if there is any
damage to the sensor or the connecting wire
Resistance does not
change (machine turns on
and operates)
Batteries (if equipped) Replace batteries and check for proper operation
Check Console Check for visual sign that Console is damaged Replace Con
sole if damaged
Check data cable integrity All wires in cable should be intact If any are visibly crimped or
cut, replace cable
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly
Reseat all connections Small latch on connector should line up
and snap into place
Check Servo Motor
(requires shroud removal)
If magnets move, adjust until they are within the proper range
Replace Servo Motor if not functioning properly
If the above steps do not resolve the problem, contact Cus
tomer Care for further assistance
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a functioning wall outlet
Check connection on
console
Connection should be secure and undamaged Replace
adapter or connection at unit if either are damaged
Check data cable integrity All wires in the cable should be intact If any are cut or crimped,
replace cable
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly
Small latch on connector should line up and snap into place
Reset Machine Unplug unit from electrical outlet for 3 minutes Reconnect to
outlet
Check magnet position
(requires shroud removal)
Magnets should be in place on pulley
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
data cable Realign sensor if necessary Replace if there is any
damage to the sensor or the connecting wire
Unit rocks/does not sit
level
Check leveler adjustment Adjust levelers until bike is level
Check surface under unit Adjustment may not be able to compensate for extremely un
even surfaces Move bike to level area
Pedals loose/unit dif¿cult
to pedal
Check pedal to crank arm
connection
Pedal should be tightened securely to crank Insure connection
is not crossthreaded
Check crank arm to axle
connection
Crank should be tightened securely to axle Be sure cranks are
connected at 180 degrees from each other
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