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SYMPTOM PROBLEM TEST SOLUTION
Smoke enters the room
during start-up.
Damper in closed position. - Open damper.
Cold air blockage in chimney - Burn a piece of newspaper to establish a draft.
Close the doors. - Open outside air control damper.
Smoke enters the room
while re-loading.
NOTE: Open doors slow-
ly to allow pressures to
balance before opening
doors completely.
Damper in closed position - Open damper.
Insuffi cient draft. - Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke may
enter the home. Adding more pipe or a draft-inducing cap
may help.
- Clean chimney
Appliance smoking. Damper in closed position
Chimney cold
Inadequate supply of combus-
tion air
The outside air damper
opened.
The smoke passage is blocked
in the appliance or chimney.
The smoke fl ow impeded by
too long of a horizontal pipe or
too many bends.
A weak draft perhaps caused
by a leaky chimney, a cold out-
side chimney, too short a chim-
ney, or a chimney too close to a
tree or a higher roof.
- Open damper.
- Burn a piece of paper to establish a draft, fuel as
necessary to establish a hot fl ame.
- Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke may
enter the home. Adding more pipe or a draft-inducing cap
may help.
- Close damper.
- Check chimney for blockage and clear if necessary.
- Refer to “typical chimney installation” section for proper
chimney bends.
- Chimney height and outside conditions can negatively
affect draft. In these cases a small amount of smoke may
enter the home. Adding more pipe or a draft-inducing cap
may help. Refer to “typical chimney installation” section for
proper chimney bends.
• Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service
and repair this electric appliance.
• Appliance may be hot, do not service until appliance has cooled.
• Do not use abrasive cleaners.
• When checking connections, installing jumper wires (for test purposes only) or replacing components, unplug
appliance from the receptacle to prevent electrical shock or damage to the component.
!
WARNING
W415-1676 / E / 05.17.21
EN
46
troubleshooting
11.0 troubleshooting
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