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HP support
For the latest product updates and support information, visit the product support website at www.hp.com/
support. HP online support provides a variety of options for help with your printer:
View video tutorials: Learn how to set up the printer and perform common tasks.
Get troubleshooting assistance: Find information for resolving paper jams, network connection issues, print
quality issues, printer errors, and more.
Get software and drivers: Download software, drivers, and rmware you need for the printer.
Ask the community: Join the community forums to nd solutions, ask questions, and share tips.
HP Diagnostics Solutions: Use HP online tools to detect your printer and nd recommended solutions. For
Windows operating systems, you can automatically diagnose and resolve printer issues with HP Print and Scan
Doctor.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of-warranty customers may require a fee):
Chat with an HP support agent or the HP Virtual Agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
● Product name (Located on the printer)
● Product number (located near the cartridge access area)
● Serial number (located on the back or bottom of the printer)
170 Chapter 10 Solve a problem ENWW
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