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48
BEFORE REQUESTING SERVICE
Symptoms and Questions Possible Cause/Solution
I tried scrubbing my oven after running EasyClean™, but
some soils still remain. What can I do?
EasyClean™ feature works best when the soils are fully soaked
and submerged in water before running the cycle.
If soils are not
sufficiently soaked in water, it can negatively affect cleaning
performance. Repeat the EasyClean™ process using sufficient
water. Sugar-based and certain grease soils are especially hard to
clean.
If some stubborn soils remain, use the Self Clean feature
to
thoroughly clean your oven.
Soils on my oven walls are not coming off. How can I get
my walls clean?
Soils on the side and rear walls of your oven range may be more
difficult to fully soak with water.
Repeat the EasyClean™ process
with more than the 1/4 cup (2oz) spray recommended.
Will EasyClean™ get all of the soils and stains out com-
pletely?
It depends on the soil type.
Sugar-based and certain grease stains
are especially hard to clean.
Also, if stains are not sufficiently
soaked in water, then this can also negatively affect cleaning
performance.
If stubborn or built-up stains remain, use the Self
Clean feature.
Refer to the Self Clean section of your owner's
manual.
Are there any tricks to getting some of the stubborn soils
out?
Scraping the soils with a plastic scraper before and during hand-
cleaning cleaning is recommended. Fully saturating soils with water
is also recommended. However, certain types of soils are harder
to clean than others.
For these stubborn soils, the Self Clean cycle
is recommended.
Consult the Self Clean section of your owner's
manual for details.
Is it safe for water to spill into the oven bottom vents
during cleaning?
Some water spillage into the oven bottom vents (gas range) is okay.
However, it is recommended to try avoid spilling too much water
into the vents.
Is it safe for my broil burner or heater element to get wet
during EasyClean™?
Yes. The broiler burner or heater element may get a little wet
during cleaning. However, direct spray onto the broil burner and
heater elements is not necessary because these are self-cleaning
during regular use.
Do I need to use all 1-1/4 cup (10oz) of water for
EasyClean™?
Yes.
It is highly recommended that 1cup (8oz) of water be sprayed
or poured on the bottom and additional 1/4cup (2oz) of water be
sprayed
on walls and other soiled areas to fully saturate the soils
for better cleaning performance.
I see “smoke” coming out of my oven range’s cooktop
vents during EasyClean™. Is this normal?
This is normal. This is not “smoke.” It is actually water vapor (steam)
from the water in the oven cavity. As the oven heats briefly during
EasyClean™, the water in the cavity evaporates and escapes
through the oven vents.
How often should I use EasyClean™? EasyClean™ can be performed as often as you wish.
EasyClean™
works best when your oven is LIGHTLY soiled from such things as
LIGHT grease splatter and small drops of cheese. Please refer to
the EasyClean™ section in your owner's manual for more
information.
What is required for EasyClean™? A spray bottle filled with 1-1/4 cup of water, a plastic scraper, a
nonscratch scrubbing pad and a towel. You should not use abrasive
scrubbers such as heavy-duty scouring pads or steel wool.
Can I run the EasyClean™ cycle on both of my
ovens at once?
Yes. You can run the EasyClean™ cycle on both ovens at the same
time. Some oven surfaces will be hot after the cycle completes
running. Avoid leaning or resting on the oven door glass while
cleaning the oven cavities. You can not run the Self Clean cycle on
both ovens at the same time.
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