User Manual - Page 62

For DV457EVGS.

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English - 62
Troubleshooting
PROBLEM SOLUTION
Lint on clothes
Make sure the lint fi lter is cleaned before every load. With some loads that
produce high amounts of lint, it may be necessary to clean the fi lter during
the cycle.
Some fabrics are lint producers (for example, a fuzzy white cotton towel)
and they should be dried separately from clothes that are lint trappers(for
example, a pair of black linen pants).
Divide larger loads into smaller loads for drying.
Check pockets thoroughly before washing and drying clothes.
Garments still wrinkled after
Wrinkle-Care
Small loads of 1 to 4 items work best.
Load fewer garments.
Load similar-type garments.
Odors remain in clothing
after Refresh.
Fabrics having strong odors should be washed in a normal cycle.
Water drips from the nozzle
when Steam-Care starts
This is steam condensation. The dripping water will stop after a short time.
Sprayed water is not visible
during Steam-Care
Sprayed water is di cult to see when the door is closed.
The drying time is too long.
Please check the selected cycle, Temperature and Dry level settings. (Please
use the recommended Temperature and Drying Level.)
Check if the Eco Dry function is enabled in the Normal or Time dry cycles.
(If the function is enabled, the drying time is extended to save energy
consumption.)
INFORMATION CODES
Samsung’s Smart Care, an automatic error-monitoring
system, detects and diagnoses problems at an early stage
and provides a quick and easy solution through LCD
navigation.
When your dryer has a problem, the notifi cation screen
will show the information and solution to help you better
understand what is occurring with your dryer and how to
solve the problem.
Information codes may be displayed to help you better understand what is occurring with your Dryer.
ERROR DISPLAY TRIGGER ACTION TAKEN
tE
The thermistor resistance is very low
or high.
Clean the screen or vent.
If the problem continues, call for service.
tE3
The resistance of the thermistor for
the vent blockage detection is very
low or very high.
Clean the screen or vent
If the problem continues, call for service.
HE
Invalid heating Temp in running the
dryer
Call for service.
dE
Running the dryer with door open
Clean the door and then restart.
If the problem continues, call for service.
DV457E1_02836J-06_EN_140428.indd Sec6:62DV457E1_02836J-06_EN_140428.indd Sec6:62 2014-04-28  5:30:132014-04-28  5:30:13
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