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Make sure you put the files in the right folders on your phone, or you may not be able to
see them.
Access codes
Learn what the different codes on your phone are for.
Lock code
Also known as security code or password.
The lock code helps you protect your phone against unauthorized use. You can set your
phone to ask for the lock code that you define. Keep the code secret and in a safe place,
separate from your phone.
If you forget the code and your phone is locked, your phone will require service. Additional
charges may apply, and all the personal data on your phone may be deleted.
For more info, contact the nearest care point for your phone, or your phone dealer.
IMEI code
The IMEI code is used to identify phones in the network. You may also need to give the
number to your care point services or phone dealer.
To view your IMEI number, dial *#06#.
Your phone’s IMEI code is also printed either on your phone or on the SIM tray depending
on your phone model. If your phone has a removable back cover, you can find the IMEI code
under the cover.
The IMEI is also visible on the original sales box.
Locate or lock your phone
If you lose your phone, you may be able to find, lock, or erase it remotely if you have
signed in to a Google Account. Find My Device is on by default for phones associated with a
Google Account.
To use Find My Device, your lost phone must be:
• Turned on
• Signed in to a Google Account
• Connected to mobile data or Wi-Fi
• Visible on Google Play
• Location turned on
• Find My Device turned on
When Find My Device connects with your phone, you see the phone's location, and the
phone gets a notification.
1. Open android.com/find on a computer, tablet or phone connected to the internet
and sign in to your Google Account.
2. If you have more than one phone, click the lost phone at the top of the screen.
3. On the map, see about where the phone is. The location is approximate and may
not be accurate.
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