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52
Customer Care Center, 1-800-898-1879, www.askona.com
FAILURE DISPLAY
In case of a failure while a program is in progress, the relevant Error XX is indicated on the display unit.
Error
Error XX
ExitInfo
5
Press the INFO button to display the
error description.
Switch off the appliance and turn it back
on.
Errors indicated on the display unit may include the following:
Error Error indication on the display unit What to do?
E0 INCORRECT SETTINGS
Restart the program. If the error reoccurs, call a service
technician.
E1 THERMISTOR ERROR
Temperature sensor error.
• Inlet water too cold. Repeat the washing program.
• If the appliance reports this error again, call a service
technician.
E2 DOOR LOCK ERROR Turn the appliance OFF and then switch it ON again. Start the
program again. If the error reoccurs, call service technician.
E3 WATER FILLING ERROR Check the following:
• is the water inlet valve open,
• is the filter on the water inlet hose clean,
• is the water supply hose deformed (clipped, clogged etc.),
• is the pressure in the water mains between
0.1 and 1 MPa (1–10 bar).
Then, press the Exit button to resume the program.
If the error reoccurs, call a service technician.
E6 HEATING ERROR
Water heating error.
Restart the program. If the error reoccurs, call a service
technician.
E7 DRAINING ERROR
Water draining error.
Check the following:
• is the pump filter clean,
• is the drain hose clogged,
• is the drain clogged,
• is the drain hose fitted at the right height (see chapter on
drain hose installation in the instruction manual).
Then, press the Exit button again. If the error reoccurs, call a
service technician.
E8 SPINNING ERROR Turn the appliance OFF and then switch it again ON. Start the
program again. If the error reoccurs, call service technician.
E10 WATER LEVEL SENSOR ERROR Turn the appliance OFF and then switch it again ON. Start the
program again. If the error reoccurs, call service technician.
E11 OVERFLOW If there is water in the drum that exceeds a certain level, and
an error is reported on the display unit, the washing program
will be interrupted and water will be pumped out of the
washing machine. Restart the program. If the error reoccurs,
call a service technician.
If there is water in the drum that exceeds a certain level, and
an error is reported on the display unit, while the washing
machine continues to add water, close the water tap and call a
service technician.
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