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Customer Care Center, 1-800-898-1879, www.askona.com
We recommend adding the powder detergent immediately before the washing cycle. Otherwise, make
sure the detergent compartment in the detergent compartment is completely dry before adding the powder
detergent, as otherwise, the powder detergent may cake before the start of the washing process.
Detergent Amounts Based on Water Hardness
The amount of detergent needed can vary due to diff erences in water hardness. To determine the water
hardness in your area, contact your local water utility or area water softening company. The harder the water,
the more detergent you may need. Refer to the chart below for the recommended detergent amounts based
on water hardness. Remember, you should adjust the amount of detergent you use by small amounts until
you fi nd the correct amount.
Note that 12 grains and higher is extremely hard water and detergent alone may not be enough. You may
need to use a water softener to maximize the performance of your washer. Also, in areas with hard water (9+)
you may need to wash at lower temperatures to prevent hard water deposits from forming in the tank and
wash system.
Amount of detergent to use
The amount of detergent needed varies among the diff erent brands, but for most detergents, you need only
one or two tablespoons. Using too much detergent can result in detergent residue being left in your clothes,
which can cause them to appear gray or dingy. You should start with a small amount of detergent and
increase it only if the cleaning results are unsatisfactory.
Additionally, you should never put detergent in the prewash compartment unless you are using a wash
program that has a prewash cycle. This could cause excess foaming, which could damage the machine.
The amount of detergent needed can also depend on the hardness of the water in your area. See the
“Detergent Amounts Based on Water Hardness” section on the next page for more details.
Recommended detergent amounts based on water hardness
Detergent amounts
Water hardness Pre Wash Main Wash
Soft (0-3 grains per gal.) 1 teaspoon 1 to 1-1/2 tablespoons
Medium (4-8 grains per gal.) 1 teaspoon 1 to 2 tablespoons
Hard (9+ grains per gal.) 1 teaspoon 2 to 3 tablespoons
Laundry ball or washing bag
If you are using a laundry ball or a washing bag, place it directly into the drum and choose a program without
any prewash.
An excessive amount of detergent will not improve washing results. Rather, it will lead to foaming and
increase the environmental impact. We recommend using less detergent. Only increase the dosage if you are
not satisfi ed with the washing results.
Fabric softener
Pour the conditioner into the detergent compartment, into the compartment with the symbol . Observe the
recommendation on the conditioner packaging.
Do not fill the conditioner compartment over the max. indication (maximum indicated level). Otherwise, the
conditioner will be added to the washing machine drum too soon, leading to poorer washing effect.
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