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42
BEFORE YOU CALL FOR SERVICE
Check the following before you call for service.
Problem Solutions (Reference page)
The power supply cannot be
turned on.
The power supply
automatically turns off.
This is not a failure. Robot Cleaner has its own power saving
function.
If it is not used for ten minutes after the power supply is turned on,
the power will automatically turn off. (Page 20)
The Robot Cleaner will not
charge.
Check whether the main power switch is turned on.
Confirm that the power supply is connected to the home station.
Wipe the charging terminals with a dry cloth.
Suction power becomes
weak.
Check whether there is foreign material blocking the suction port.
Noise becomes louder. Confirm that the dust bin has been mounted properly.
Confirm that the dust bin filter has been mounted properly.
The Robot Cleaner will not
activate.
The lower brush does not
rotate.
Movements or travel path are
abnormal.
If the ultra microfiber mop is attached, confirm that it is mounted
properly. (Page 29)
Turn the main power switch off and on.
The Robot Cleaner cannot
be activated with the remote
control.
Confirm that the control is within the coverage area of the main
m
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