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74
Before you call
Problem Solution
Soil not completely removed
after self-cleaning cycle is
completed
• Failure to clean bottom, from top of oven, frame of oven
or door area outside oven seal. These areas are not in the
self-cleaning area, but get hot enough to burn on residue.
Clean these areas before the self-cleaning cycle is started.
Burned on residue can be cleaned with a stiff nylon brush
and water or a nylon scrubber. Be careful not to damage
the oven gasket.
• Excessive spillovers in oven. Set the self-clean cycle for
longer cleaning time.
Oven smokes excessively
during broiling
• Control not set properly. Follow broiling instructions under
Setting Oven Controls.
• Meat too close to the broil element. Reposition the broil
rack to provide proper clearance between the meat & the
element. Preheat the broil element for searing.
• Meat not properly prepared. Remove excess fat from
meat. Cut remaining fatty edges to prevent curling, but do
not cut into lean.
• Insert on broiler pan wrong side up & grease not draining.
Always place grid on the broiler pan with ribs up & slots
down to allow grease to drip into pan (some models).
• Grease has built up on oven surfaces. Regular cleaning
is necessary when broiling frequently. Old grease or food
spatters cause excessive smoking.
Oven control panel beeps &
displays any F code error (for
example F10, F11, F13, F14,
F15, F20, F23, F25, F30, F31 or
F90)
• Oven control has detected a fault or error condition. Press
CANCEL to clear the display & stop beeping. Try the
bake or broil feature again. If the F code error repeats,
remove power supply to appliance, wait 5 minutes and
then repower the appliance and set clock for the time of
day. Try the bake or broil feature again. If the fault recurs,
record fault and call for service.
Poor baking results
• Many factors affect baking results. Make sure the proper
oven rack position is used. Center food in the oven
and space pans to allow air to circulate. Allow the oven
to preheat to the set temperature before placing food
in the oven. Try adjusting the recipe’s recommended
temperature or baking time. If you feel the oven is too hot
or cool, see “Adjusting Oven Temperature” in the Setting
Your Preferences section of this Use & Care Guide.
Oven racks discolored or do not slide
easily
• Oven racks left in oven cavity during clean. Always
remove oven racks from oven cavity before starting a
clean cycle. Clean using a mild abrasive cleaner following
manufacturer’s instructions. Rinse with clean water, dry,
and replace in oven.
Glide racks do not glide smoothly
• Glide racks need lubrication. For instructions on how
to care for your glide racks, see “Caring for Your Glide
Racks” on page 71.
Solutions to Common Oven Problems
Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)
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