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58
BEFORE YOU CALL
Microwave Oven
Oven does not operate. • The time of day is not set. The oven clock must first be set in order to operate the
oven.
See “Setting the Clock”on page 18.
• Be sure oven controls are set properly. See “Oven Control Features” beginning on
page 17 and review instructions for the desired cooking function in this manual.
Oven smokes excessively when
broiling.
• Incorrect setting. See “Setting Broil” on page 24.
• Meat too close to the broil element. Reposition rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven racks discolored or do not
slide easily.
• Clean by using a mild abrasive cleaner following manufacturer's instructions. Rinse
with clean water, dry, and replace in oven.
Oven light does not work. • Be sure the oven light is secure in the socket. “See “Replacing the Oven Light”on
page 52.
Fan noise occurring after the oven
is turned off
• Some models are equipped with a cooling fan that runs during the cooking process
to cool internal electronic components. It is normal for this fan to continue to run for
an extended period of time, even when the oven has been turned off.
Before you call a repair person for your microwave, check the list below for possible easy solutions to some common
problems.
Problem Cause / Solution
Neither the microwave’s display
or microwave oven operates
Check the household circuit breaker.
Shut off power to the circuit, wait 10 seconds, then restore power to the microwave
again.
The microwave’s display works,
but the microwave oven will not
operate
Make sure the microwave door is closed securely and completely.
Check to see if packing material or other materials are stuck to the door seal.
Check for damage to the microwave door. Contact service if damaged.
Press the STOP pad twice and attempt to re-enter cooking instructions.
The microwave oven stops
before the cook time has elapsed
Check the household circuit breaker.
If there has been a power interruption, shut off power to the circuit; wait 10 seconds,
then restore power to the microwave. If there was a power outage, the time indicator
in the display will show 00:00.
Reset the clock and any cooking instructions.
Press the STOP pad twice and attempt to re-enter cooking instructions.
You see sparks or arcing Remove any metallic utensils, cookware or metal ties from the microwave cavity.
The turntable makes noises or
sticks
Clean the turntable, roller ring, and oven cavity bottom.
Make sure the turntable and roller ring are positioned correctly.
Using your microwave causes TV
or radio interference
This is similar to the interference caused by other small appliances, such as hair
dryers. Move your microwave further away from other appliances.
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