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57
BEFORE YOU CALL
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense.
Possible solutions are provided with the problem listed:
Problem Solution
Oven control panel beeps and
displays error codes
• Oven control has detected a fault or error condition. When this occurs an E or F will
show in the display.
• Turn both oven selectors to the OFF position; Activate a Bake or Broil using both
the oven mode and temperature selectors.
• If the F or E code error repeats, turn off power to appliance, wait 5 minutes and
then repower appliance. Set clock with correct time of day.
• Try Bake or Broil function again. If a fault code appear again, turn both oven
selectors to the OFF position to clear the error code and contact your servicer.
Poor baking results • Many factors effect baking results.
• Use proper oven rack position.
• Center food in the oven and space pans to allow air to circulate.
• Preheat oven to the set temperature before placing food in the oven.
• Try adjusting the recipe's recommended temperature or baking time. See
“Adjusting Oven Temperatures”on page 33 if you feel the oven is too hot or cold.
Quick Preheat performs poorly • Quick Preheat not used correctly. This cooking function is intended for conve-
nience, precooked, and other specific foods. See “Quick Preheat” on page 20 and
follow tips for best using this feature.
Appliance is not level • Poor installation. Place oven rack in center of oven. Place a level on the oven rack
to check if oven has been properly installed.
• Kitchen cabinet alignment may make oven appear not level. Be sure cabinets are
square and have sufficient room for appliance clearance.
• If cabinets are not square or are built in too tightly, contact builder or installer to
make appliance accessible.
Cannot move appliance easily
Appliance must be accessible for
service
• Cabinets not square or are built in too tightly.
• Contact builder or installer to make appliance accessible.
Appliance does not operate • Electrical power outage. Check house lights to be sure.
• Call your local electric company for service outage information.
• Service wiring is incomplete. Call 1-800-944-9044 for assistance.
Flames inside oven or smoking
from oven vent
• Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven.
• If flames or excessive smoke are present when broiling, see See “Setting Broil”on
page 24.
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