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68
32" 720p / 43" / 49" / 50" 1080p 60Hz LED TV
www.tv.toshiba.com
Troubleshooting
Use the following troubleshooting information to
solve common problems.
Troubleshooting topics include:
• Viewing support information
• Restoring settings to the defaults
• Turning off the automatic power-off feature
• Video and audio problems
• Remote control problems
• General problems
• CEC-compatible devices problems
Viewing support information
You may need to view system information during
troubleshooting.
1 Press MENU, press
or
to highlight Get Help,
then press ENTER.
2 Highlight Support Information, then press
ENTER. Your TV displays information about your
system.
3 To close the screen and return to the Get Help
menu, press ENTER.
OR
To close the menu, press EXIT.
Restoring settings to the defaults
When you restore default settings, all the settings you
have customized are reset.
1 Press MENU, press
or
to highlight
Installation, then press ENTER.
I
2 Press
or
to highlight Reset TV, then press
ENTER.
A confirmation screen opens.
3 Highlight Ye s , (to reset) or No (to not reset), then
press ENTER.
If you select Ye s , your TV turns off, then turns on
again. Complete the Initial Setup wizard and set up
the video input jacks. For more information, see
Turning on your TV for the first time on page 37
and Setting up the video input jacks on page 38.
OR
If you do not want to reset your TV to the factory
defaults, highlight No, then press ENTER.
Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.
Note
If you have created a PIN, use the number
buttons to enter it, then press ENTER.
Toshiba 32L22_43L42_49L42_50L420U_16-1130_MAN_V4_EN.book Page 68 Monday, January 23, 2017 9:10 PM
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