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28
The machine must be descaled. The descaling procedure described in section
“16. Descaling” needs to be performed as soon
as possible.
The auto-start function is enabled. To disable the function, proceed as described in
section “8.6 Auto-start
”.
Energy saving is enabled. To disable the function, proceed as described in
section “8.9 Energy saving
”.
The appliance is connected to a device via
bluetooth.
CLEANING UNDERWAY PLEASE
WAIT
The appliance has detected impurities in its
internal circuits.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact Cu-
stomer Services if the problem persists.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coee was made.
Before making the coee, heat the infuser by
rinsing using the rinse function (see section
“8.1 Rinsing
”).
A low coee temperature is set.
Set a higher coee temperature in the menu
(section “8.10 Coee temperature
” ).
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A5) one
click anticlockwise towards “1” while the cof-
fee mill is in operation (g. 10). Continue one
click at a time until coee delivery is satisfac-
tory. The eect is only visible after delivering
2 coees (see section “9.3 Adjusting the coee
mill”).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A5) one
click clockwise towards “7” while the coee
mill is in operation (g. 10). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “9.3 Adjusting the coee
mill”).
22. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
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