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(262,1)
[ Edit: 2016/ 2/ 22 Model: 2017MY NISSAN 370Z(Z34) OM17E00Z34U0 ]
4-98 Center display, heater, air conditioner, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
GUID-52990EB8-B4AB-4566-9493-212624E597BD
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
Symptom
Solution
The system fails to interpret the command correctly.
1. Ensure that the command is valid. See “List of voice commands” (P.4-91).
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to
improve the recognition response for the speaker. See “Speaker Adaptation (SA) mode” (P.4-95).
The system consistently selects the wrong entry from
the phonebook.
1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook (phones without automatic phonebook download function)”
(P.4-93).
2. Replace one of the names being confused with a new name.
Condition:
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