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Troubleshooting Tips _41
08 TROUBLESHOOTING TIPS
Before calling for service
Reviewing the charts on the following pages may make you be free of calling for service.
Problem Possible Causes What To Do
Dishwasher doesn’t
run
• Fuse blown or the circuit
breaker acted.
• Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
• Power supply is not turned
on.
• Make sure the dishwasher is turned on and
the door is closed securely. Make sure the
power cord is properly plugged into the
wall socket.
• Water pressure is low. • Check that the water supply is connected
properly and the water is turned on.
Drain pump doesn’t
stop
• Overflow. • The system is designed to detect an
overflow. When it does, it shuts o the
circulation pump and turns on the drain
pump.
Noise • Some audible sounds are
normal.
• Sound from soft food shredding action and
detergent cup opening.
• Utensils are not secure in
the baskets or something
small has dropped into the
basket.
• To ensure everything is secured in the
dishwasher.
• Motor hums. • Dishwasher has not been used regularly. If
you do not use it often, remember to set it
to fill and pump out every week, which will
help keep the seal moist.
Suds in the tub • Improper detergent. • Use only the special dishwasher detergent
to avoid suds.
• If this occurs, open the dishwasher and let
suds evaporate.
• Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then start
the “soak” wash cycle to drain out the
water. Repeat if necessary.
• Spilled rinse agent. • Always wipe up rinse agent spills
immediately.
Stained tub interior • Detergent with colorant
was used.
• Make sure that the detergent is the one
without colorant.
Dishes and flatware
not clean
• Improper program. • Select a more intensive wash program.
• Improper rack loading. • Make sure that the action of the detergent
dispenser and spray arms are not blocked
by large dishware.
DW4000KM-00000A-00_EN (Basic)_160323.indd 41DW4000KM-00000A-00_EN (Basic)_160323.indd 41 2016-03-23 1:14:352016-03-23 1:14:35
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