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Appendix
68
Message Possible causes Possible corrective measures
Impossible
to receive/
send SMS &
photos
Memory full
Delete some data, such as
applications or messages from
your device to make more memory
available.
Files do not
open
Unsupported file
format
Check the supported file formats.
No sound Vibration mode
Check the settings status in the
sound menu to make sure you are not
in vibration or no interruptions mode.
Hangs up or
freezes
Intermittent
software problem
If the screen freezes or the device
does not respond when you try to
operate it, remove the battery and
reinsert it. Then power the device
back on.
Or
Try to perform a software update
through the website.
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