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Appendix
67
Message Possible causes Possible corrective measures
Downloaded
application
causes a lot
of errors.
Remove the
application.
1 Tap
> > .
2 Tap Apps.
3 Tap the app > UNINSTALL.
Calls not
available
Dialing error New network not authorised.
New SIM card
inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or reset limit
with PIN2.
Device
cannot be
turned on
On/Off key pressed
too briefly.
Press the On/Off key for at least two
seconds.
Battery is not
charged.
Charge battery. Check the charging
indicator on the display.
Charging
error
Battery is not
charged.
Charge battery.
Outside temperature
is too hot or cold.
Make sure device is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the device.
No voltage
Plug the charger into a different
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
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