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82 English
Troubleshooting
Troubleshooting
Displayed
Code
Possible cause Solution
C-23
The temp probe sensor is short
when the oven is operating.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
C-30
The PCB sensor is open when the
oven is operating.
The PCB sensor is short when
the oven is operating.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service
-dC- This code appears if the divider
is inserted or removed while the
oven is operating.
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the
power. If this does not solve
the problem, call for service.
C-70 The steam sensor is open when
the oven is operating
Press OFF, and then restart
the oven. If the problem
presists, disconnect all power
to the oven for at least 30
seconds and then reconnect
the power. If does not solve
the problem, call the service.
The steam sensor is short when
the oven is operating
C-72 There are drain system-related
problems.
C-A2
The cooling motor is operating
abnormally.
Call for service.
Information codes
Displayed
Code
Possible cause Solution
C-d0
This code occurs if the control
key is short for 1 minute.
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact a
local Samsung service center.
C-d1
This code occurs if the door lock
is mispositioned.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
C-F0
This code occurs if
communication between the
Main and Sub PBA is interrupted.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-10
The cooking sensor is open when
the microwave is operating.
The cooking sensor is short when
the microwave is operating.
C-20
The oven sensor is open when
the oven is operating.
The oven sensor is short when
the oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally
high.
NQ70M7770D_AA_DE68-04447A-01_EN.indd 82 4/27/2017 11:42:51 AM
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