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en Customer service
36
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
PDishes
Di shes
You can use the "Dishes" operating mode to prepare a
wide variety of food. The appliance chooses the optimal
setting for you.
To achieve good results, the cooking compartment
must not be too hot for the type of food you have
selected. If it is, a message will appear on the display.
Allow the cooking compartment to cool down and start
again.
Information on the settings
■ The cooking result depends on the quality of the
food and the size and type of cookware. For an
optimal cooking result, use food that is in good
condition and chilled meat only. For frozen food, use
food straight out of the freezer only.
■ For some food, a temperature, heating mode and
cooking time is suggested. The temperature and the
cooking time can be changed according to your
requirements.
■ For other dishes, you will be asked to enter the
weight. Always enter the total weight unless the
appliance asks for something different. The
appliance will then apply the time and temperature
settings for you.
It is not possible to set weights outside of the
intended weight range.
■ When roasting dishes for which the appliance will
apply the temperature selection for you,
temperatures of up to 300 °C can be saved.
Therefore, make sure that you use cookware that is
sufficiently heat resistant.
■ Information is provided, e.g. on cookware, shelf
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc., during
cooking. This is shown in the display shortly after
operation starts. An audible signal will remind you at
the right time.
■ Information on the right kind of cookware to use and
tips and tricks for the preparation can be found at
the end of the instruction manual. ~ "Tested for you
in our cooking studio" on page 38
Steam
For some food, the steam function is automatically
activated. General information on the steam function
can be found in the relevant section. ~ "Steam"
on page 18
The cooking time is displayed after operation starts. It
does not start counting down until the set temperature
has been reached.
:Warning – Risk of scalding!
When you open the appliance door, hot steam can
escape. Steam may not be visible, depending on its
temperature. When opening, do not stand too close to
the appliance. Open the appliance door carefully. Keep
children away.
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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7\SH
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