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Symptoms Reason Solution
Frosts has formed
in the freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overlled?
Maintain an appropriate space between
items.
Frost or
condensation has
formed inside
or outside the
appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
Frosts or condensation can form if
the outside air penetrates inside the
appliance.
Is the installation environment
humid?
Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
The appliance
is noisy and
generates
abnormal sounds.
Is the appliance installed on
a weak oor or improperly
leveled?
Install the appliance on a solid and at
area.
Does the rear of the appliance
touch the wall?
Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind
the appliance?
Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
Remove the object on top of the
appliance.
The side or front
of the appliance is
warm.
There are anti condensation
pipes tted to these areas
of the appliance to reduce
condensation forming from
around the door area.
The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that this
is not a problem and is quite normal.
There is water
inside or outside of
the appliance.
Is there water leakage around
the appliance?
Check if the water has leaked from a
sink or another place.
Is there water on the bottom
of the appliance?
Check if the water is from the thawed
frozen food or a broken or dropped
container.
Symptoms Reason Solution
Clicking noises
The defrost control will click
when the automatic defrost
cycle begins and ends.
The thermostat control (or
appliance control on some
models) will also click when
cycling on and off.
Normal Operation
Rattling nosies
Rattling noises may come
from the ow of refrigerant,
the water line on the back of
the unit (for plumbed models
only), or items stored on top
of or around the appliance.
Normal Operation
Appliance is not resting
evenly on the oor.
Floor is weak or uneven or leveling
legs need to be adjusted. See the door
alignment section.
Appliance with linear
compressor was moved while
operating.
Normal operation. If the compressor
does not stop rattling after three
minutes, turn the power to the
appliance off and then on again.
Whooshing nosies
Evaporator fan motor is
circulating air through
the fridge and freezer
compartments.
Normal Operation
Air is being forced over the
condenser by the condenser
fan.
Normal Operation
Gurgling nosies
Refrigerant owing through
the cooling system
Normal Operation
Popping nosies
Contraction and expansion
of the inside walls due to
changes in temperature.
Normal Operation
Vibrating
If the side or back of the
appliance is touching a
cabinet or wall, some of the
normal vibrations may make
an audible sound.
To eliminate the noise, make sure that
the sides and back do not make any
contact with any wall or cabinet.
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