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REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a crash or
cause injury or death, you should immediately inform t he National Highway
Traffic Safety Administration (NHTSA) in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in indi-
vidual problems between you, your authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov;
or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain other information
about motor vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the
Customer Service Department immediately. Canadian customers who wish
to report a safety defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/.
French Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/.
CONSUMER ASSISTANCE
210
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