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33TROUBLESHOOTING
ENGLISH
Parts & Features
Problem Possible Cause Solutions
Doors will not
close correctly or
pop open.
Food packages are blocking
the door open.
Rearrange food containers to clear the door and door
shelves.
Refrigerator is not leveled
properly.
See Door Alignment in the installation instructions to
level refrigerator.
Door is difficult to
open.
The gaskets are dirty or
sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refrigerator
wobbles or seems
unstable
Leveling legs are not
adjusted properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
The interior of the
refrigerator is
covered with dust
or soot.
The refrigerator is located
near a fire source, such as a
fireplace, chimney, or candle.
Make sure that the refrigerator is not located near a
fire source, such as a fireplace, chimney or candle.
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