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26 SMART FUNCTIONS
NOTE
For best results, do not move the phone while the
tones are being transmitted.
If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
The Smart Diagnosis™ function depends on the
local call quality.
Bad call quality may result in poor data transmission
from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.
Smart ThinQ Smart Diagnosis™
For appliances with the or logo
Use the Smart Diagnosis feature in the Smart ThinQ
application for help diagnosing issues with the
appliance without the assistance of the LG Customer
Information Center.
Follow the instructions in the Smart ThinQ application
to perform a Smart Diagnosis using your smartphone.
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