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22
10
Display remains blank
aer connecng the
power cord
Bad power connecon or no
power.
Inspect the power cord to en-
sure a good connecon, check
the power outlet is
acve.
Cooker’s electrical fuse was
blown
Contact support online
11
All LEDs
ash with
a code
appearing
on screen
C1 code Faulty temperature sensor
(cannot be detected)
Contact support online
C2 code Faulty temperature sensor
(short circuited)
Contact support online
C5 code Temperature is too high
because inner pot is not
placed
Put in the inner pot properly
Temperature is too high
because there is no water in
inner pot
Put food and water in the inner
pot
C6 code Faulty pressure sensor Contact support online
C9 code
Faulty Bluetooth module.
Cannot connect to mobile
device via Bluetooth any-
more
You can connue to use the
unit without any safety con-
cern. Press any funcon key
(e.g. Soup) to stop the mes-
sage.
12
Rice half cooked or too
hard
Too lile water Adjust dry-rice and water rao
according to recipe
Cover opened prematurely Aer cooking cycle completes,
leave the cover on for 5 more
minutes
13 Rice too so Too much water Adjust dry-rice and water rao
according to recipe
14
Intermient beeping
aer the cooker starts
for a while
Indicaon of overheang.
The cooker has reduced the
heang temperature, and
may not reach cooking pres-
sure
Possibly starch deposits at the
boom of the inner pot, which
have clogged heat dissipaon.
Stop the cooker and inspect the
boom of the inner pot
15
Smart Cooker App can-
not connect to the
cooker
This is a known iOS issue
with Bluetooth connecons
Reboot your mobile device,
unplug the cooker and plug it
back on power in 20 seconds
16
Occasional cking or
light cracking sound
The normal sound of power
switching and expanding
pressure board in changing
temperature
Nothing to be worried about
Wet inner pot boom. Wipe inner pot boom dry
before cooking
Troubleshoong Table (Cont… )
Problem Possible Reason Soluon
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