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25
Insignia NS-PDP50 50" Plasma TV-720P
www.insignia-products.com
Troubleshooting
Problem Solution
Remote control does not
work.
• Make sure that there is not
an object between the
remote control and the
remote control sensor on
the front of your plasma
TV.
• Make sure that the
batteries are installed
correctly. The + and –
symbols on the batteries
must align with the + and
– symbols in the battery
compartment.
• Make sure that you have
selected the correct mode,
for example, TV, VCR, and
so forth.
• Replace the batteries.
Power suddenly turns off. • Make sure that the sleep
timer has not been set.
• Make sure that the channel
has not be set to Auto off.
• Make sure that the power
outlet is receiving power.
There is no picture or sound. • Make sure that your
plasma TV is turned on.
• Make sure that your
plasma TV is plugged into
a power outlet.
• Make sure that the power
outlet is receiving power.
• Try another channel. The
current channel may be
experiencing difficulties.
• If you are using an
antenna, adjust the
orientation of the antenna
or move it.
The picture appears slowly
after turning on your plasma
TV.
• This is normal. During the
startup process, the image
is muted. If the picture
does not appear after five
minutes, contact qualified
repair personnel.
There is no color or poor
color.
• Adjust the color in the
OSD.
• Make sure that your
plasma TV and a VCR are
not too close to each
other.
• Try another channel. The
current channel may be
experiencing difficulties.
• Make sure that all video
cables are connected
correctly and securely.
• Press any button to
restore the brightness
level.
The picture has horizontal or
vertical bars, or the picture
“shakes.”
• Make sure that an
electrical appliance or
power tool is not
interfering with your
plasma TV.
There is poor reception on
some channels.
• Try another channel. The
current channel may be
experiencing difficulties.
• If you are using an
antenna, adjust the
orientation.
• Make sure that an
electrical appliance or
power tool is not
interfering with your
plasma TV.
• The signal from some
channels may be too weak.
The picture has lines or
streaks.
• If you are using an
antenna, adjust the
orientation.
The picture is good, but
there is no sound.
• Increase the volume.
• Press MUTE to make sure
that the sound is not
muted.
• Try another channel. The
current channel may be
experiencing difficulties.
• Make sure that the audio
cables are connected
correctly and securely.
One of the speakers does not
produce sound.
• Adjust the audio balance.
Unusual sounds are coming
from inside your plasma TV.
• A change in humidity or
temperature may result in
unusual sounds when you
turn your plasma TV on or
off. This is normal and
does not indicate that your
plasma TV is not working
correctly.
In PC mode, the signal is out
of range.
• Adjust the resolution or
the horizontal or vertical
frequency.
• Make sure that the PC is
connected correctly and
securely.
In PC mode, the picture has
vertical bars or stripes, there
is horizontal noise, or the
image position is incorrect.
• Use the auto adjust feature
to automatically adjust the
image, or adjust the clock,
phase, or vertical or
horizontal position options
in the OSD.
In PC mode, the color is
unstable or there is only one
color.
• Make sure that the cables
are connected correctly
and securely.
• Reinstall the PC video card
or driver.
Problem Solution
07-287_NS-PDP50_English Only.fm Page 25 Wednesday, July 11, 2007 12:05 PM
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