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Page. 32
Troubleshooting
Symptom Possible Cause/s Remedy
Intermittent igniter sparking: • Ceramic igniter is wet or dirty.
• Burner ports are clogged.
• Carefully dry or clean the igniter.
• Clean ports on burner cap with a wire, a
needle or straightened paper clip.
More than four clicks of
igniter before lighting:
• Improper fit of burner cap onto
burner base.
• Align burner cap properly on burner
base.
Constant igniter sparking: • Appliance is not properly grounded.
• Electrical power supply is incorrectly
polarized.
• Refer to the Installation Manual. Have a
qualified electrician ground the appliance
properly.
Igniters sparking but no
flame ignition:
• Gas supply valve is in “OFF” position. • Restore gas supply to the unit.
Rangetop will not operate
(lights and surface burners
will not come on):
• No power to the unit. • Check for open circuit breaker.
• Check that power supply line connection
is connected to the proper voltage.
Foods are not cooking
sufficiently:
• Improper cookware.
• Appliance not level.
• Refer to Cookware Recommendations in
this Use and Care Guide.
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