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Troubleshooting
Symptom Possible Cause
Device does not power
on
• Vehicle ignition is not turned on.
• Batteries not installed in remote control.
IR sensor inoperative • Batteries in remote control are not working.
• Remote sensor eye is blocked.
• The infrared transmitter is affixed over the
sensor eye of the component to be controlled.
Disc does not play • The disc was inserted backward.
• The disc is defective. Try another disc.
• The disc is not compatible with the
entertainment system.
• The device code and disc region code do not
match. This device is set to Region 1.
Disc plays, but then
stops immediately
• The disc is dirty and needs cleaning.
• Condensation has formed inside the device.
Allow the player to dry out.
No picture • The signal source is not connected.
• The setting may be in the wrong status.
Match the monitor mode with the source
correctly.
Distorted picture • The disc may be dirty. Check the disc for
fingerprints and clean with a soft cloth, wiping
from center to edge.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
Cannot advance
through a movie
• You cannot advance through the opening
credits and warning information that appears
at the beginning of movies because the disc is
programmed to prohibit that action.
142 Audio System
2013 Navigator (nav)
Owners Guide gf, 1st Printing
USA (fus)
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