Brother DCP-9045CDN User Manual

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Troubleshooting and routine maintenance

75

C

Missing image at edge  Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge on page 118.)

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 123.)

 One of the toner cartridges may be damaged. Identify the missing

color and put in a new toner cartridge for the color with the white line.

(See Replacing a toner cartridge on page 118.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 123.)

Missing image at thin line

 If you are using a Windows

®

printer driver, open Properties window,

and then click Printing Preferences. Choose the Advanced tab,

Device Options, Print Setting, and then check the Improve pattern

printing or Imporve Thin Line boxes.

Wrinkle

 Change to the recommended type of paper. (See Recommended

paper on page 10.)

 Check the paper type and quality. (See Acceptable paper and other

media on page 10.)

 Make sure that the back cover is closed properly.

 Make sure that paper is loaded properly.

 Make sure that you choose the proper media type in the printer driver

or in the machine

’s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s

Guide on the CD-ROM.)

 Turn over the stack of paper in the tray or rotate the paper 180° in the

input tray.

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 123.)

 Make sure that the fuser unit is installed properly.

 Replace the fuser unit. Call Brother Customer Service.

Insufficient gloss  Change to the recommended type of paper. (See Recommended

paper on page 10.)

Examples of poor print

quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

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Brother DCP-9045CDN